Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1156225 | 47495 | 5/19/2023 8:27:26 AM | 5/19/2023 8:27:27 AM | IVR call: balance | Received call for balance for account 20125828 undefined | 7 | 2 | 33229 | 78 | ||||||||||||||||||||||||||||||||
| 1156219 | 47494 | 5/19/2023 8:25:48 AM | 5/19/2023 8:25:49 AM | IVR call: balance | Received call for balance for account 10427027 undefined | 7 | 2 | 28572 | 78 | ||||||||||||||||||||||||||||||||
| 47492 | 5/19/2023 8:21:09 AM | 5/19/2023 8:21:14 AM | Water Query | Can you please assist to investigate there are two different meter no's on the system meter no is 212005559 and in the house meter no is SN212051307 and the readings is 0085 please assist to investigate the water query. | 6 | 3 | 33227 | 77 | 17 | 4 | 23 | 1 | 112 | 175 | |||||||||||||||||||||||||||
| 1156185 | 47491 | 5/19/2023 8:10:06 AM | 5/19/2023 8:10:07 AM | IVR call: balance | Received call for balance for account 10365008 undefined | 7 | 2 | 33226 | 78 | ||||||||||||||||||||||||||||||||
| 1156173 | 47490 | 5/19/2023 8:06:43 AM | 5/19/2023 8:06:44 AM | IVR call: balance | Received call for balance for account 10397130 undefined | 7 | 2 | 11446 | 78 | ||||||||||||||||||||||||||||||||
| 1156172 | 47489 | 5/19/2023 8:05:55 AM | 5/19/2023 8:05:56 AM | IVR call: balance | Received call for balance for account 10439121 undefined | 7 | 2 | 31785 | 78 | ||||||||||||||||||||||||||||||||
| 1156165 | 47488 | 5/19/2023 8:03:13 AM | 5/19/2023 8:03:14 AM | IVR call: balance | Received call for balance for account 10414545 undefined | 7 | 2 | 19163 | 78 | ||||||||||||||||||||||||||||||||
| 1156164 | 47486 | 5/19/2023 8:02:26 AM | 5/19/2023 8:02:27 AM | IVR call: balance | Received call for balance for account 10414545 undefined | 7 | 2 | 19163 | 78 | ||||||||||||||||||||||||||||||||
| 1156161 | 47485 | 5/19/2023 8:01:45 AM | 5/19/2023 8:01:46 AM | IVR call: balance | Received call for balance for account 10414545 undefined | 7 | 2 | 19163 | 78 | ||||||||||||||||||||||||||||||||
| 47484 | 5/19/2023 7:52:58 AM | 5/19/2023 7:53:01 AM | wATER LEAK | Account has a water leak. Plumbers letters has been submitted | 6 | 3 | 33224 | 146 | 17 | 2 | 23 | 1 | 96 | 887 | |||||||||||||||||||||||||||
| 1156109 | 47483 | 5/19/2023 7:45:52 AM | 5/19/2023 7:45:53 AM | IVR call:? | Received call for ? for account 10276075 | 23731 | |||||||||||||||||||||||||||||||||||
| 1156108 | 47482 | 5/19/2023 7:45:46 AM | 5/19/2023 7:45:47 AM | IVR call: balance | Received call for balance for account 10049173 undefined | 7 | 2 | 19893 | 78 | ||||||||||||||||||||||||||||||||
| 1156083 | 47481 | 5/19/2023 7:41:08 AM | 5/19/2023 7:41:10 AM | IVR call: balance | Received call for balance for account 10005826 undefined | 7 | 2 | 5802 | 78 | ||||||||||||||||||||||||||||||||
| 47480 | 5/19/2023 7:35:25 AM | 5/19/2023 7:35:27 AM | water query | water not read from 20220205 to 20221205. | 30 | 3 | 33223 | 141 | 3 | 1 | 101 | 239 | |||||||||||||||||||||||||||||
| 47479 | 5/19/2023 7:30:11 AM | 5/19/2023 7:30:52 AM | water leak | fixed leaking pipe from the meter | 30 | 3 | 33222 | 134 | 3 | 1 | 96 | 232 | 232 | ||||||||||||||||||||||||||||
| 10392 | 5/19/2023 7:21:37 AM | 5/19/2023 7:21:39 AM | Water query | consumers plumbers reports attached | 6 | 3 | 9181 | 167 | 17 | 2 | 23 | 1 | 96 | 893 | |||||||||||||||||||||||||||
| 1156053 | 47478 | 5/19/2023 7:20:50 AM | 5/19/2023 7:20:51 AM | IVR call: balance | Received call for balance for account 10024383 undefined | 7 | 2 | 33220 | 78 | ||||||||||||||||||||||||||||||||
| 1156051 | 47477 | 5/19/2023 7:19:37 AM | 5/19/2023 7:19:38 AM | IVR call: balance | Received call for balance for account 20421464 undefined | 7 | 2 | 29494 | 78 | ||||||||||||||||||||||||||||||||
| 1155983 | 47475 | 5/19/2023 6:46:46 AM | 5/19/2023 6:46:47 AM | IVR call: balance | Received call for balance for account 10054575 undefined | 7 | 2 | 31782 | 78 | ||||||||||||||||||||||||||||||||
| 1155980 | 47474 | 5/19/2023 6:44:58 AM | 5/19/2023 6:44:59 AM | IVR call: balance | Received call for balance for account 10054575 undefined | 7 | 2 | 31782 | 78 |