Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1156511 | 47516 | 5/20/2023 9:07:05 AM | 5/20/2023 9:07:06 AM | IVR call: balance | Received call for balance for account 10414545 undefined | 7 | 2 | 19163 | 78 | ||||||||||||||||||||||||||||||||
| 1156504 | 47515 | 5/20/2023 9:05:36 AM | 5/20/2023 9:05:37 AM | IVR call: balance | Received call for balance for account 20424585 undefined | 7 | 2 | 23400 | 78 | ||||||||||||||||||||||||||||||||
| 1156501 | 5/20/2023 9:04:34 AM | 5/20/2023 9:04:35 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1156487 | 47514 | 5/20/2023 8:48:46 AM | 5/20/2023 8:48:47 AM | IVR call: balance | Received call for balance for account 10443545 undefined | 7 | 2 | 33063 | 78 | ||||||||||||||||||||||||||||||||
| 1156466 | 47513 | 5/20/2023 8:30:42 AM | 5/20/2023 8:30:44 AM | IVR call: balance | Received call for balance for account 10008485 undefined | 7 | 2 | 15470 | 78 | ||||||||||||||||||||||||||||||||
| 1156431 | 47512 | 5/20/2023 7:55:41 AM | 5/20/2023 7:55:42 AM | IVR call: balance | Received call for balance for account 10415019 undefined | 7 | 2 | 21639 | 78 | ||||||||||||||||||||||||||||||||
| 1156401 | 47511 | 5/20/2023 7:31:05 AM | 5/20/2023 7:31:06 AM | IVR call: balance | Received call for balance for account 10351486 undefined | 7 | 2 | 5929 | 78 | ||||||||||||||||||||||||||||||||
| 1156377 | 47510 | 5/20/2023 7:12:50 AM | 5/20/2023 7:12:51 AM | IVR call: balance | Received call for balance for account 10006665 undefined | 7 | 2 | 9479 | 78 | ||||||||||||||||||||||||||||||||
| 47507 | 5/20/2023 7:08:08 AM | 5/20/2023 7:16:15 AM | leak credit | <div><br></div><div><b><u>QRC RESPONSE:</u></b></div>account to be monitored, need 2 more readings to process leak credit.<div><br></div><br/><b>Monitoring Reason</b>: [undefined] | 21 | 3 | 33232 | 6 | 17 | 2 | 23 | 1 | 96 | 6 | 6 | ||||||||||||||||||||||||||
| 1156370 | 47508 | 5/20/2023 7:04:40 AM | 5/20/2023 7:04:41 AM | IVR call: balance | Received call for balance for account 10174049 undefined | 7 | 2 | 15393 | 78 | ||||||||||||||||||||||||||||||||
| 1156362 | 47506 | 5/20/2023 6:49:15 AM | 5/20/2023 6:49:16 AM | IVR call: balance | Received call for balance for account 10345725 undefined | 7 | 2 | 2336 | 78 | ||||||||||||||||||||||||||||||||
| 1156360 | 47505 | 5/20/2023 6:48:28 AM | 5/20/2023 6:48:29 AM | IVR call: balance | Received call for balance for account 10438012 undefined | 7 | 2 | 28268 | 78 | ||||||||||||||||||||||||||||||||
| 1156316 | 47503 | 5/20/2023 5:51:00 AM | 5/20/2023 5:51:01 AM | IVR call: balance | Received call for balance for account 10288193 undefined | 7 | 2 | 33231 | 78 | ||||||||||||||||||||||||||||||||
| 1156311 | 47502 | 5/20/2023 5:47:36 AM | 5/20/2023 5:47:37 AM | IVR call: balance | Received call for balance for account 10368098 undefined | 7 | 2 | 33230 | 78 | ||||||||||||||||||||||||||||||||
| 1156243 | 47501 | 5/19/2023 11:04:09 PM | 5/19/2023 11:04:10 PM | IVR call: balance | Received call for balance for account 10436312 undefined | 7 | 2 | 28265 | 78 | ||||||||||||||||||||||||||||||||
| 1156242 | 47500 | 5/19/2023 11:03:15 PM | 5/19/2023 11:03:16 PM | IVR call: balance | Received call for balance for account 10436312 undefined | 7 | 2 | 28265 | 78 | ||||||||||||||||||||||||||||||||
| 1156240 | 47499 | 5/19/2023 9:07:13 PM | 5/19/2023 9:07:14 PM | IVR call: balance | Received call for balance for account 10410922 undefined | 7 | 2 | 8428 | 78 | ||||||||||||||||||||||||||||||||
| 1156238 | 47498 | 5/19/2023 8:35:09 PM | 5/19/2023 8:35:10 PM | IVR call: balance | Received call for balance for account 10440645 undefined | 7 | 2 | 29848 | 78 | ||||||||||||||||||||||||||||||||
| 1156236 | 47497 | 5/19/2023 7:46:35 PM | 5/19/2023 7:46:36 PM | IVR call: balance | Received call for balance for account 10244203 undefined | 7 | 2 | 15702 | 78 | ||||||||||||||||||||||||||||||||
| 1156235 | 47496 | 5/19/2023 7:45:19 PM | 5/19/2023 7:45:20 PM | IVR call: balance | Received call for balance for account 10244203 undefined | 7 | 2 | 15702 | 78 |