Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1157397 47557 5/22/2023 3:26:32 AM 5/22/2023 3:26:33 AM IVR call: balance Received call for balance for account 10360196 undefined 7 2 3067 78
1157391 47556 5/22/2023 3:12:31 AM 5/22/2023 3:12:32 AM IVR call: balance Received call for balance for account 10360197 undefined 7 2 1244 78
1157390 47555 5/22/2023 3:11:38 AM 5/22/2023 3:11:39 AM IVR call: balance Received call for balance for account 10360197 undefined 7 2 1244 78
1157387 47554 5/21/2023 8:06:58 PM 5/21/2023 8:06:59 PM IVR call: balance Received call for balance for account 10389764 undefined 7 2 3872 78
1157386 47553 5/21/2023 8:04:48 PM 5/21/2023 8:04:49 PM IVR call: balance Received call for balance for account 10345628 undefined 7 2 5156 78
1157383 47552 5/21/2023 6:18:24 PM 5/21/2023 6:18:25 PM IVR call: balance Received call for balance for account 10417297 undefined 7 2 5143 78
1157369 47551 5/21/2023 5:05:59 PM 5/21/2023 5:06:00 PM IVR call: balance Received call for balance for account 10387938 undefined 7 2 9006 78
1157365 47550 5/21/2023 5:00:17 PM 5/21/2023 5:00:18 PM IVR call: balance Received call for balance for account 10387938 undefined 7 2 9006 78
1157347 47549 5/21/2023 4:36:58 PM 5/21/2023 4:37:17 PM IVR call: statement Received call for statement for account 10404748 sent message: 42253 8 2 2171 79
1157338 47548 5/21/2023 4:07:02 PM 5/21/2023 4:07:03 PM IVR call: balance Received call for balance for account 10378684 undefined 7 2 4060 78
1157312 47547 5/21/2023 3:13:41 PM 5/21/2023 3:13:42 PM IVR call: balance Received call for balance for account 10415019 undefined 7 2 21639 78
1157310 47546 5/21/2023 3:11:42 PM 5/21/2023 3:12:03 PM IVR call: statement Received call for statement for account 10415019 sent message: 42252 8 2 21639 79
1157298 47545 5/21/2023 2:24:39 PM 5/21/2023 2:24:40 PM IVR call: balance Received call for balance for account 10310636 undefined 7 2 32457 78
1157225 47543 5/21/2023 12:23:00 PM 5/21/2023 12:23:01 PM IVR call: balance Received call for balance for account 10027058 undefined 7 2 5963 78
47542 5/21/2023 12:21:36 PM 5/21/2023 12:21:39 PM Rates clarance refund I would like to request a refund for the quote given for the for rates clearance. The estimate was done for rates for three months , property was transfer was completed within a month.attached Rates clearance qoute, proof of payment and Banking details. 23 3 33239 5 2 23 6 122 3399
47541 5/21/2023 12:02:08 PM 5/21/2023 12:02:11 PM water QRC RESPONSE :DATE 21/05/2023<div>LEAK CREDIT APPLIED FOR 05/2021-01/2023 AVE 16</div><div>JOURNAL SUBMITTED FOR REVIEW AND AUTHORISATION .</div><br/><b>Journal Number</b>: [610951] 24 3 33238 12 17 4 23 1 96 12
1157157 47540 5/21/2023 10:43:01 AM 5/21/2023 10:43:02 AM IVR call: balance Received call for balance for account 10237379 undefined 7 2 4811 78
1157067 47539 5/21/2023 8:35:10 AM 5/21/2023 8:35:11 AM IVR call: balance Received call for balance for account 10052020 undefined 7 2 33032 78
1157065 47538 5/21/2023 8:32:49 AM 5/21/2023 8:32:50 AM IVR call: balance Received call for balance for account 10310636 undefined 7 2 32457 78
1157061 47537 5/21/2023 8:24:43 AM 5/21/2023 8:24:44 AM IVR call: balance Received call for balance for account 20087234 undefined 7 2 5626 78