Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1007833 | 12/31/2022 10:34:28 AM | 12/31/2022 10:34:29 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38486 | 12/31/2022 10:18:57 AM | 1/22/2023 6:33:14 AM | WATER QUERY | Leak repaired, see attached<div><b><u>QRC RESPONSE; </u></b>leak credit was passed on 20210225</div><div>20210225 LEAK CR 201 BJ71216844 WA0100 12546.60 1791.11</div><div>query was resloved.</div> | 27 | 3 | 30317 | 116 | 17 | 3 | 23 | 1 | 96 | 1/22/2023 6:33:14 AM | 6 | 214 | 6 | ||||||||||||||||||||||||
| 1007801 | 12/31/2022 10:00:50 AM | 12/31/2022 10:00:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007798 | 12/31/2022 10:00:17 AM | 12/31/2022 10:00:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007793 | 12/31/2022 9:59:19 AM | 12/31/2022 9:59:20 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38484 | 12/31/2022 9:57:54 AM | 4/16/2023 11:03:10 AM | WATER QUERY | high water consumption<div><br></div><div><b>QRC RESPONSE: Six months policy adjustment done.</b></div><br/><b>Journal Number</b>: [528642]<br/><b>Journal Amount</b>: [2008,78] | 27 | 3 | 30315 | 116 | 17 | 2 | 23 | 1 | 96 | 4/16/2023 11:03:03 AM | 141731 | 8 | 214 | 8 | |||||||||||||||||||||||
| 1007791 | 12/31/2022 9:57:45 AM | 12/31/2022 9:57:46 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007787 | 12/31/2022 9:56:48 AM | 12/31/2022 9:56:49 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007786 | 12/31/2022 9:56:20 AM | 12/31/2022 9:56:20 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007785 | 12/31/2022 9:55:17 AM | 12/31/2022 9:55:18 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007782 | 12/31/2022 9:53:46 AM | 12/31/2022 9:53:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007780 | 12/31/2022 9:51:30 AM | 12/31/2022 9:51:30 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007777 | 12/31/2022 9:43:25 AM | 12/31/2022 9:43:26 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007774 | 12/31/2022 9:42:53 AM | 12/31/2022 9:42:53 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007769 | 12/31/2022 9:39:01 AM | 12/31/2022 9:39:02 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007748 | 12/31/2022 9:24:51 AM | 12/31/2022 9:24:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007745 | 12/31/2022 9:23:26 AM | 12/31/2022 9:23:26 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1007728 | 12/31/2022 9:12:17 AM | 12/31/2022 9:12:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 32583 | 12/31/2022 9:11:55 AM | 12/31/2022 9:11:57 AM | Water query | High water bill in April 2021, November 2021, January 2022 and February 2022. | 5 | 2 | 8430 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1007727 | 12/31/2022 9:11:43 AM | 12/31/2022 9:11:44 AM | IVR call:? | Received call for ? for account undefined |