Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1158188 | 47638 | 5/22/2023 12:48:15 PM | 5/22/2023 12:48:16 PM | IVR call: balance | Received call for balance for account 10389764 undefined | 7 | 2 | 3872 | 78 | ||||||||||||||||||||||||||||||||
| 1158185 | 47637 | 5/22/2023 12:47:18 PM | 5/22/2023 12:47:19 PM | IVR call: balance | Received call for balance for account 10345628 undefined | 7 | 2 | 5156 | 78 | ||||||||||||||||||||||||||||||||
| 1158179 | 47636 | 5/22/2023 12:44:46 PM | 5/22/2023 12:45:00 PM | IVR call: statement | Received call for statement for account 10360379 sent message: 42297 | 8 | 2 | 29551 | 79 | ||||||||||||||||||||||||||||||||
| 44894 | 5/22/2023 12:39:02 PM | 5/22/2023 12:39:05 PM | Water Leakage | I had a leakage in the yard which was discovered a plumber after doing an inspection. Please see attachment | 23 | 3 | 7191 | 17 | 3 | 23 | 1 | 96 | 3333 | ||||||||||||||||||||||||||||
| 1158152 | 47635 | 5/22/2023 12:38:09 PM | 5/22/2023 12:38:10 PM | IVR call: balance | Received call for balance for account 10442196 undefined | 7 | 2 | 33267 | 78 | ||||||||||||||||||||||||||||||||
| 1158151 | 47634 | 5/22/2023 12:33:22 PM | 5/22/2023 12:33:23 PM | IVR call: balance | Received call for balance for account 10404813 undefined | 7 | 2 | 25907 | 78 | ||||||||||||||||||||||||||||||||
| 1158150 | 47633 | 5/22/2023 12:32:57 PM | 5/22/2023 12:32:58 PM | IVR call: balance | Received call for balance for account 10263636 undefined | 7 | 2 | 20680 | 78 | ||||||||||||||||||||||||||||||||
| 1158146 | 47632 | 5/22/2023 12:32:00 PM | 5/22/2023 12:32:01 PM | IVR call: balance | Received call for balance for account 10404813 undefined | 7 | 2 | 25907 | 78 | ||||||||||||||||||||||||||||||||
| 1158136 | 47631 | 5/22/2023 12:17:03 PM | 5/22/2023 12:17:04 PM | IVR call: balance | Received call for balance for account 10429748 undefined | 7 | 2 | 6971 | 78 | ||||||||||||||||||||||||||||||||
| 1158129 | 47630 | 5/22/2023 12:07:19 PM | 5/22/2023 12:07:34 PM | IVR call: meter-reading | Received call for meter-reading for account 10373877 Meter reading: [138] Meter type: [water] | 10 | 2 | 32584 | 81 | ||||||||||||||||||||||||||||||||
| 1158128 | 47629 | 5/22/2023 12:06:12 PM | 5/22/2023 12:06:13 PM | IVR call: balance | Received call for balance for account 10373877 undefined | 7 | 2 | 32584 | 78 | ||||||||||||||||||||||||||||||||
| 1158120 | 47628 | 5/22/2023 12:01:18 PM | 5/22/2023 12:01:19 PM | IVR call: balance | Received call for balance for account 10376300 undefined | 7 | 2 | 32622 | 78 | ||||||||||||||||||||||||||||||||
| 47627 | 5/22/2023 11:59:57 AM | 5/22/2023 12:00:00 PM | water | split consumption | 6 | 3 | 33266 | 110 | 15 | 2 | 23 | 1 | 50 | 205 | |||||||||||||||||||||||||||
| 1158119 | 47626 | 5/22/2023 11:55:28 AM | 5/22/2023 11:55:30 AM | IVR call: balance | Received call for balance for account 10417563 undefined | 7 | 2 | 8047 | 78 | ||||||||||||||||||||||||||||||||
| 1158114 | 47625 | 5/22/2023 11:46:38 AM | 5/22/2023 11:46:39 AM | IVR call: balance | Received call for balance for account 10417563 undefined | 7 | 2 | 8047 | 78 | ||||||||||||||||||||||||||||||||
| 1158113 | 47624 | 5/22/2023 11:45:51 AM | 5/22/2023 11:45:52 AM | IVR call: balance | Received call for balance for account 10199959 undefined | 7 | 2 | 10522 | 78 | ||||||||||||||||||||||||||||||||
| 1158112 | 47623 | 5/22/2023 11:45:32 AM | 5/22/2023 11:45:33 AM | IVR call: balance | Received call for balance for account 10417563 undefined | 7 | 2 | 8047 | 78 | ||||||||||||||||||||||||||||||||
| 1158111 | 47622 | 5/22/2023 11:44:18 AM | 5/22/2023 11:44:19 AM | IVR call: balance | Received call for balance for account 10417563 undefined | 7 | 2 | 8047 | 78 | ||||||||||||||||||||||||||||||||
| 1158110 | 47621 | 5/22/2023 11:43:37 AM | 5/22/2023 11:43:38 AM | IVR call: balance | Received call for balance for account 20187888 undefined | 7 | 2 | 22730 | 78 | ||||||||||||||||||||||||||||||||
| 47620 | 5/22/2023 11:34:24 AM | 5/22/2023 11:34:25 AM | ELECTRICITY QUERY | Consumer got a very high electricity billing for the month of March 2023. | 6 | 3 | 33264 | 120 | 5 | 4 | 23 | 2 | 50 | 218 |