Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
22399 1/4/2023 6:31:24 AM 1/4/2023 6:31:27 AM Two water meters Greetings I trust you are well. I have been trying to get assistance for months now. Unfortunately I have received no feedback. My BCM account number is 10378177 Please assist me. I have found an issue with our water meter on the statement from BCM. BCM has indicated two different water meters, one has been reversed while the other is charging a over R19 000? The water meter we are used to seeing monthly is METER-NO CURA8886 I would appreciate it if you are able to get some clarity for me or to reverse the charge. Please phone me if you require any clarity or further information. Best wishes, William Awusi 0721706759 23 3 22410 17 2 23 1 112 1906
1011244 1/4/2023 6:29:19 AM 1/4/2023 6:29:20 AM IVR call:? Received call for ? for account undefined
1011243 1/4/2023 6:29:02 AM 1/4/2023 6:29:03 AM IVR call:? Received call for ? for account undefined
1011239 1/4/2023 6:28:11 AM 1/4/2023 6:28:11 AM IVR call:? Received call for ? for account undefined
1011237 1/4/2023 6:27:36 AM 1/4/2023 6:27:37 AM IVR call:? Received call for ? for account undefined
1011234 1/4/2023 6:26:54 AM 1/4/2023 6:26:55 AM IVR call:? Received call for ? for account undefined
1011233 1/4/2023 6:26:52 AM 1/4/2023 6:26:53 AM IVR call:? Received call for ? for account undefined
1011231 1/4/2023 6:26:05 AM 1/4/2023 6:26:06 AM IVR call:? Received call for ? for account undefined
22399 1/4/2023 6:25:57 AM 4/13/2023 9:52:04 AM I do not have any dogs Greetings Annually since 2014 I have reported to BCM that I do not own and have never owned any dogs. Every year I am charged dog tax. Please reverse all dog tax charges as I do not own any dogs. <br/><b>Journal Number</b>: [101 064]<br/><b>Journal Amount</b>: [1482.97] 27 3 22410 5 2 23 11 72 4/13/2023 9:51:55 AM 8 1906 8
1011230 1/4/2023 6:25:50 AM 1/4/2023 6:25:50 AM IVR call:? Received call for ? for account undefined
1011229 1/4/2023 6:25:13 AM 1/4/2023 6:25:13 AM IVR call:? Received call for ? for account undefined
1011228 1/4/2023 6:24:31 AM 1/4/2023 6:24:31 AM IVR call:? Received call for ? for account undefined
1011227 1/4/2023 6:24:22 AM 1/4/2023 6:24:22 AM IVR call:? Received call for ? for account undefined
1011224 1/4/2023 6:23:46 AM 1/4/2023 6:23:47 AM IVR call:? Received call for ? for account undefined
1011223 1/4/2023 6:22:55 AM 1/4/2023 6:22:56 AM IVR call:? Received call for ? for account undefined
1011222 1/4/2023 6:21:30 AM 1/4/2023 6:21:30 AM IVR call:? Received call for ? for account undefined
1011219 1/4/2023 6:17:03 AM 1/4/2023 6:17:03 AM IVR call:? Received call for ? for account undefined
1011217 1/4/2023 6:16:36 AM 1/4/2023 6:16:37 AM IVR call:? Received call for ? for account undefined
1011210 1/4/2023 6:13:49 AM 1/4/2023 6:13:49 AM IVR call:? Received call for ? for account undefined
1011205 1/4/2023 6:11:42 AM 1/4/2023 6:11:42 AM IVR call:? Received call for ? for account undefined