Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1011431 1/4/2023 7:18:15 AM 1/4/2023 7:18:15 AM IVR call:? Received call for ? for account undefined
1011425 1/4/2023 7:16:47 AM 1/4/2023 7:16:48 AM IVR call:? Received call for ? for account undefined
1011422 1/4/2023 7:16:27 AM 1/4/2023 7:16:28 AM IVR call:? Received call for ? for account undefined
1011415 1/4/2023 7:14:46 AM 1/4/2023 7:14:47 AM IVR call:? Received call for ? for account undefined
1011414 1/4/2023 7:14:24 AM 1/4/2023 7:14:25 AM IVR call:? Received call for ? for account undefined
1011406 1/4/2023 7:12:35 AM 1/4/2023 7:12:35 AM IVR call:? Received call for ? for account undefined
1011401 1/4/2023 7:11:56 AM 1/4/2023 7:11:57 AM IVR call:? Received call for ? for account undefined
38497 1/4/2023 7:11:54 AM 1/4/2023 7:11:57 AM water query consumer fixed bust pipe and submitted affidavit on the 04/01/2023. 30 3 30327 141 3 1 96 239
1011392 1/4/2023 7:10:57 AM 1/4/2023 7:10:58 AM IVR call:? Received call for ? for account undefined
1011387 1/4/2023 7:09:06 AM 1/4/2023 7:09:07 AM IVR call:? Received call for ? for account undefined
1011374 1/4/2023 7:05:34 AM 1/4/2023 7:05:35 AM IVR call:? Received call for ? for account undefined
1011371 1/4/2023 7:04:21 AM 1/4/2023 7:04:22 AM IVR call:? Received call for ? for account undefined
1011367 1/4/2023 7:04:16 AM 1/4/2023 7:04:16 AM IVR call:? Received call for ? for account undefined
34175 1/4/2023 7:03:22 AM 1/4/2023 7:03:25 AM charging for interim water??? Good day Once again I have been charged for Interim water. I have phoned, sent emails, spoken to your employers and nothing has been sorted out??? We sold the farm in Nov21. WHY DO I CONTINUE TO GET AN ACCOUNT. PLEASE CR MY ACCOUNT AND CLOSE IT. The new owner Mr Simm-account 10435823. My contact no 0833490578. Please phone me if you need any more information. Regards Mrs Rawstron 23 3 26768 17 2 23 1 111 2816
1011364 1/4/2023 7:02:28 AM 1/4/2023 7:02:28 AM IVR call:? Received call for ? for account undefined
1011359 1/4/2023 7:01:37 AM 1/4/2023 7:01:37 AM IVR call:? Received call for ? for account undefined
38496 1/4/2023 7:00:06 AM 1/9/2023 1:57:38 PM Late Termination Please transfer services to the new owner<div><br></div><div>QRC RESPONSE: Query Closed</div><div>No details has been provided with registration date.</div><div>Change of ownership will follow upon registration of the new owner within 30-90 days due to finalization of meters with final reading dates to be processed. Billing and Rates will process termination once registration has been finalized.</div> 27 3 30326 9 5 2 23 6 122 1/9/2023 1:57:37 PM 3 9 3
1011353 1/4/2023 6:59:43 AM 1/4/2023 6:59:44 AM IVR call:? Received call for ? for account undefined
1011344 1/4/2023 6:57:32 AM 1/4/2023 6:57:33 AM IVR call:? Received call for ? for account undefined
1011336 1/4/2023 6:55:40 AM 1/4/2023 6:55:41 AM IVR call:? Received call for ? for account undefined