Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1158573 47675 5/23/2023 7:22:01 AM 5/23/2023 7:22:02 AM IVR call: balance Received call for balance for account 10292464 undefined 7 2 6105 78
1158566 47674 5/23/2023 7:19:53 AM 5/23/2023 7:19:54 AM IVR call: balance Received call for balance for account 10395251 undefined 7 2 12049 78
1158523 47673 5/23/2023 7:00:54 AM 5/23/2023 7:00:56 AM IVR call: balance Received call for balance for account 10443431 undefined 7 2 32988 78
47671 5/23/2023 6:58:41 AM 5/23/2023 7:08:39 AM Water <b>QRC-Response 2023/05/15</b><div>Services has been transferred to new owner ,and services that were billed after registration date to the seller has bee Credited to the seller in terms of the credit policy adjustment .</div><b>Journal Number</b>: [515256]&nbsp; has been authorized. 27 3 33279 132 5 2 23 6 122 5/23/2023 7:08:39 AM 230 230 230
1158503 47672 5/23/2023 6:53:51 AM 5/23/2023 6:53:53 AM IVR call: balance Received call for balance for account 10362248 undefined 7 2 5507 78
1158494 47670 5/23/2023 6:34:22 AM 5/23/2023 6:34:23 AM IVR call: balance Received call for balance for account 10397130 undefined 7 2 11446 78
1158491 47669 5/23/2023 6:33:32 AM 5/23/2023 6:33:33 AM IVR call: balance Received call for balance for account 10397310 undefined 7 2 33276 78
1158489 47668 5/23/2023 6:32:28 AM 5/23/2023 6:32:29 AM IVR call: balance Received call for balance for account 10439121 undefined 7 2 31785 78
1158479 47667 5/23/2023 6:27:01 AM 5/23/2023 6:27:02 AM IVR call: balance Received call for balance for account 10044594 undefined 7 2 19781 78
1158469 47666 5/23/2023 6:16:37 AM 5/23/2023 6:16:38 AM IVR call: balance Received call for balance for account 10293989 undefined 7 2 31417 78
1158465 47665 5/23/2023 6:13:03 AM 5/23/2023 6:13:04 AM IVR call: balance Received call for balance for account 10028632 undefined 7 2 5894 78
1158444 47664 5/23/2023 5:37:16 AM 5/23/2023 5:37:18 AM IVR call: balance Received call for balance for account 10323637 undefined 7 2 5851 78
1158434 47663 5/23/2023 4:56:31 AM 5/23/2023 4:56:32 AM IVR call: balance Received call for balance for account 10435663 undefined 7 2 12285 78
1158425 47662 5/23/2023 3:00:23 AM 5/23/2023 3:00:24 AM IVR call: balance Received call for balance for account 10255633 undefined 7 2 31281 78
1158421 47661 5/22/2023 7:25:36 PM 5/22/2023 7:25:37 PM IVR call: balance Received call for balance for account 10345628 undefined 7 2 5156 78
1158418 47660 5/22/2023 6:56:32 PM 5/22/2023 6:57:00 PM IVR call: statement Received call for statement for account 10113709 sent message: 42312 8 2 33275 79
1158415 5/22/2023 6:31:52 PM 5/22/2023 6:31:52 PM IVR call:? Received call for ? for account undefined
47659 5/22/2023 5:13:01 PM 5/22/2023 5:13:04 PM Water / Account Query I have a water queries on this account going back to May 2016. I submitted the plumbers report back then but unfortunately didn't keep a copy. I ask that the account be evaluated and the 6 month policy applied. Thanks 23 3 7314 15 3 23 1 101 3403
1158371 47658 5/22/2023 4:44:15 PM 5/22/2023 4:44:16 PM IVR call: balance Received call for balance for account 10293635 undefined 7 2 26306 78
1158337 47657 5/22/2023 3:34:55 PM 5/22/2023 3:34:56 PM IVR call: balance Received call for balance for account 10246878 undefined 7 2 33274 78