Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1012268 | 1/4/2023 11:03:31 AM | 1/4/2023 11:03:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012264 | 1/4/2023 11:03:05 AM | 1/4/2023 11:03:06 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012262 | 1/4/2023 11:01:43 AM | 1/4/2023 11:01:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012259 | 1/4/2023 10:58:27 AM | 1/4/2023 10:58:28 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 37539 | 1/4/2023 10:58:22 AM | 1/7/2023 10:15:55 AM | Smart Meter Not Working | Please can you check the physical number of the meter vs the meter on the statement. They are different and therefore the monthly reading is incorrect. I am being charged an interim meter reading every month 18months plus<div><br></div><div>QRC RESPONSE: Duplicate on Ref#83524</div> | 27 | 3 | 29929 | 17 | 2 | 23 | 1 | 112 | 1/7/2023 10:15:55 AM | 15 | 2974 | 15 | |||||||||||||||||||||||||
| 1012254 | 1/4/2023 10:55:41 AM | 1/4/2023 10:55:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012253 | 1/4/2023 10:55:18 AM | 1/4/2023 10:55:19 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012247 | 1/4/2023 10:52:30 AM | 1/4/2023 10:52:31 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012246 | 1/4/2023 10:52:15 AM | 1/4/2023 10:52:16 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012244 | 1/4/2023 10:51:53 AM | 1/4/2023 10:51:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012241 | 1/4/2023 10:51:17 AM | 1/4/2023 10:51:18 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012238 | 1/4/2023 10:51:03 AM | 1/4/2023 10:51:03 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012236 | 1/4/2023 10:50:53 AM | 1/4/2023 10:50:53 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012237 | 1/4/2023 10:50:42 AM | 1/4/2023 10:50:42 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012234 | 1/4/2023 10:50:10 AM | 1/4/2023 10:50:11 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012226 | 1/4/2023 10:47:04 AM | 1/4/2023 10:47:05 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38509 | 1/4/2023 10:45:49 AM | 5/21/2023 9:59:14 AM | WATER | PLUMBERS LETTER SUBMITTED<div>QRC Response:DATE 11/02/2023</div><div>Leak credit applied for 03/2022-09/2022 period average 27</div><div>Journal submitted for review and authorisation . </div><br/><b>Journal Number</b>: [744140]<br/><b>Journal Amount</b>: [9500,16] | 27 | 3 | 30339 | 114 | 17 | 2 | 23 | 1 | 96 | 5/21/2023 9:59:04 AM | 8 | 201 | 8 | ||||||||||||||||||||||||
| 1012211 | 1/4/2023 10:40:39 AM | 1/4/2023 10:40:39 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38508 | 1/4/2023 10:38:54 AM | 2/12/2023 6:59:47 AM | water | QRC Response :DATE 12/02/2023<div>Email sent to Billing to assist and transfre water meter to new owner.</div> | 30 | 3 | 30338 | 110 | 4 | 2 | 23 | 1 | 113 | 205 | 12 | ||||||||||||||||||||||||||
| 1012206 | 1/4/2023 10:38:52 AM | 1/4/2023 10:38:53 AM | IVR call:? | Received call for ? for account undefined |