Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1012599 | 1/4/2023 1:30:07 PM | 1/4/2023 1:30:07 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012598 | 1/4/2023 1:29:18 PM | 1/4/2023 1:29:18 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38515 | 1/4/2023 1:26:52 PM | 4/5/2023 9:07:20 AM | dog tax | dog tax to be removed as consumer does not have a<div>QRC Response :DATE 11/02/2023</div><div>Email sent to the department to investigate ans assits</div><div><br></div><div>QRC RESPONSE; 2023.04.05</div><div>Reversal journal of dog from 2020.12 - 2022.12</div><br/><b>Journal Number</b>: [237520] | 24 | 3 | 30345 | 110 | 5 | 2 | 23 | 11 | 72 | 145106 | 205 | 4 | |||||||||||||||||||||||||
| 1012591 | 1/4/2023 1:25:47 PM | 1/4/2023 1:25:47 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012589 | 1/4/2023 1:25:10 PM | 1/4/2023 1:25:10 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012569 | 1/4/2023 1:17:13 PM | 1/4/2023 1:17:14 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012559 | 1/4/2023 1:10:26 PM | 1/4/2023 1:10:27 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012557 | 1/4/2023 1:09:54 PM | 1/4/2023 1:09:54 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012555 | 1/4/2023 1:09:10 PM | 1/4/2023 1:09:11 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012553 | 1/4/2023 1:08:24 PM | 1/4/2023 1:08:25 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012551 | 1/4/2023 1:06:35 PM | 1/4/2023 1:06:36 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012547 | 1/4/2023 1:05:48 PM | 1/4/2023 1:05:48 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012545 | 1/4/2023 1:05:38 PM | 1/4/2023 1:05:39 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012534 | 1/4/2023 12:59:27 PM | 1/4/2023 12:59:27 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38514 | 1/4/2023 12:58:04 PM | 1/4/2023 12:58:52 PM | WATWER QUERY | METE ON THE SYSTEM IS NOT THE SAME AS METER ON SITE.METER ON SYSTEM 140077707 READING 1257 CONSUMPTION 58 AS AT 26/11/2022, METER NO. ON SITE SN212064493 READING 428 DATE 04/01/2023. | 30 | 3 | 30344 | 84 | 4 | 1 | 112 | 192 | 192 | ||||||||||||||||||||||||||||
| 1012520 | 1/4/2023 12:52:05 PM | 1/4/2023 12:52:06 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012519 | 1/4/2023 12:51:32 PM | 1/4/2023 12:51:33 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012516 | 1/4/2023 12:50:56 PM | 1/4/2023 12:50:56 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012507 | 1/4/2023 12:46:54 PM | 1/4/2023 12:46:56 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38513 | 1/4/2023 12:46:23 PM | 1/4/2023 12:46:25 PM | water | PLEASE SPLIT CONSUMPTION. | 6 | 3 | 30343 | 114 | 17 | 2 | 23 | 1 | 112 | 201 |