Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1013176 1/5/2023 7:01:51 AM 1/5/2023 7:01:52 AM IVR call:? Received call for ? for account undefined
1013171 1/5/2023 7:01:11 AM 1/5/2023 7:01:12 AM IVR call:? Received call for ? for account undefined
1013155 1/5/2023 6:57:30 AM 1/5/2023 6:57:31 AM IVR call:? Received call for ? for account undefined
1013144 1/5/2023 6:52:31 AM 1/5/2023 6:52:31 AM IVR call:? Received call for ? for account undefined
1013131 1/5/2023 6:51:26 AM 1/5/2023 6:51:26 AM IVR call:? Received call for ? for account undefined
1013133 1/5/2023 6:50:50 AM 1/5/2023 6:50:51 AM IVR call:? Received call for ? for account undefined
1013129 1/5/2023 6:50:30 AM 1/5/2023 6:50:31 AM IVR call:? Received call for ? for account undefined
1013127 1/5/2023 6:49:56 AM 1/5/2023 6:49:56 AM IVR call:? Received call for ? for account undefined
1013126 1/5/2023 6:49:28 AM 1/5/2023 6:49:28 AM IVR call:? Received call for ? for account undefined
1013118 1/5/2023 6:44:28 AM 1/5/2023 6:44:29 AM IVR call:? Received call for ? for account undefined
1013117 1/5/2023 6:43:59 AM 1/5/2023 6:44:00 AM IVR call:? Received call for ? for account undefined
1013116 1/5/2023 6:43:28 AM 1/5/2023 6:43:29 AM IVR call:? Received call for ? for account undefined
1013108 1/5/2023 6:41:34 AM 1/5/2023 6:41:35 AM IVR call:? Received call for ? for account undefined
38519 1/5/2023 6:31:41 AM 1/5/2023 6:31:44 AM no meter reading consumer called in to report a no water billing on her account 6 3 30349 27 4 2 23 1 113 27
1013085 1/5/2023 6:31:36 AM 1/5/2023 6:31:36 AM IVR call:? Received call for ? for account undefined
1013080 1/5/2023 6:28:55 AM 1/5/2023 6:28:56 AM IVR call:? Received call for ? for account undefined
1013079 1/5/2023 6:28:55 AM 1/5/2023 6:28:56 AM IVR call:? Received call for ? for account undefined
37746 1/5/2023 6:28:27 AM 1/5/2023 6:28:30 AM Faram Estate Rates Account Please email the monthly invoices to maryannt863@gmail.com 23 3 30016 5 2 23 8 118 3000
38518 1/5/2023 6:22:24 AM 3/3/2023 10:53:26 AM Late Termination Please transfer services from the Old owner to the new owner&nbsp;<div><br></div><div>QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account.&nbsp;</div><div>Query resolved.</div> 27 3 30348 9 5 2 23 6 122 3/3/2023 10:53:26 AM 143546 13 9 13
1013056 1/5/2023 6:19:41 AM 1/5/2023 6:19:41 AM IVR call:? Received call for ? for account undefined