Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1013374 1/5/2023 8:17:37 AM 1/5/2023 8:17:37 AM IVR call:? Received call for ? for account undefined
22098 1/5/2023 8:05:45 AM 1/5/2023 8:05:47 AM Same Charge For October, November and December our electricity charge has been the same. Can this be investigated as I don't think this is correct. 23 3 22085 5 2 23 2 111 1857
1013357 1/5/2023 8:03:35 AM 1/5/2023 8:03:35 AM IVR call:? Received call for ? for account undefined
1013350 1/5/2023 8:01:16 AM 1/5/2023 8:01:17 AM IVR call:? Received call for ? for account undefined
1013348 1/5/2023 8:01:11 AM 1/5/2023 8:01:12 AM IVR call:? Received call for ? for account undefined
1013349 1/5/2023 8:01:08 AM 1/5/2023 8:01:09 AM IVR call:? Received call for ? for account undefined
1013347 1/5/2023 8:00:29 AM 1/5/2023 8:00:29 AM IVR call:? Received call for ? for account undefined
1013346 1/5/2023 8:00:24 AM 1/5/2023 8:00:25 AM IVR call:? Received call for ? for account undefined
1013328 1/5/2023 7:46:57 AM 1/5/2023 7:46:58 AM IVR call:? Received call for ? for account undefined
38521 1/5/2023 7:45:33 AM 1/5/2023 7:45:36 AM wate late termination 6 3 30351 110 4 2 23 1 113 205
1013322 1/5/2023 7:45:28 AM 1/5/2023 7:45:28 AM IVR call:? Received call for ? for account undefined
38520 1/5/2023 7:43:04 AM 1/5/2023 7:43:07 AM Late termination Good day,&nbsp;<div><br></div><div>My 90 year old aunt , Ms Eileen de la Harpe, has sold her flat and we have received the final account that reflects a credit of R3634.23.</div><div><br></div><div>I am now taking care of my aunt and she is living with me in Cape Town.</div><div><br></div><div>We would appreciate it if you would transfer the closing balance of R3634.23 directly into my banking account: Name: R L Schutte, Bank: ABSA, Account Number: 9068083437, Type: Cheque Account.</div><div><br></div><div>Please confirm receipt of this email.</div><div><br></div><div>Thank you</div><div>No new account open yet.</div> 23 3 30350 14 5 2 23 6 122 14
1013311 1/5/2023 7:40:45 AM 1/5/2023 7:40:46 AM IVR call:? Received call for ? for account undefined
1013310 1/5/2023 7:40:03 AM 1/5/2023 7:40:03 AM IVR call:? Received call for ? for account undefined
1013296 1/5/2023 7:33:46 AM 1/5/2023 7:33:46 AM IVR call:? Received call for ? for account undefined
1013282 1/5/2023 7:29:53 AM 1/5/2023 7:29:54 AM IVR call:? Received call for ? for account undefined
1013279 1/5/2023 7:29:03 AM 1/5/2023 7:29:03 AM IVR call:? Received call for ? for account undefined
1013263 1/5/2023 7:25:02 AM 1/5/2023 7:25:03 AM IVR call:? Received call for ? for account undefined
1013247 1/5/2023 7:22:12 AM 1/5/2023 7:22:12 AM IVR call:? Received call for ? for account undefined
1013188 1/5/2023 7:06:27 AM 1/5/2023 7:06:27 AM IVR call:? Received call for ? for account undefined