Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 43063 | 5/23/2023 10:20:38 AM | 5/23/2023 10:20:41 AM | 6 Month policy adjustment | Loxford #136720 Please apply policy adjustment on reading taken in Oct 2022 for 2 years back. | 23 | 3 | 28431 | 5 | 2 | 23 | 2 | 101 | 3261 | ||||||||||||||||||||||||||||
| 1158976 | 47710 | 5/23/2023 10:19:04 AM | 5/23/2023 10:19:05 AM | IVR call:? | Received call for ? for account 10431299 | 8207 | |||||||||||||||||||||||||||||||||||
| 43063 | 5/23/2023 10:17:37 AM | 5/23/2023 10:19:39 AM | 6 Month policy adjustment | Loxford Electricity #51682494 Please apply policy adjustment to reading taken in Nov 2021 for 2 years back. | 23 | 3 | 28431 | 5 | 2 | 23 | 2 | 101 | 3261 | ||||||||||||||||||||||||||||
| 1158973 | 47709 | 5/23/2023 10:12:59 AM | 5/23/2023 10:13:00 AM | IVR call: balance | Received call for balance for account 10389151 undefined | 7 | 2 | 10494 | 78 | ||||||||||||||||||||||||||||||||
| 1158956 | 47708 | 5/23/2023 10:03:56 AM | 5/23/2023 10:03:57 AM | IVR call: balance | Received call for balance for account 10262063 undefined | 7 | 2 | 4870 | 78 | ||||||||||||||||||||||||||||||||
| 47706 | 5/23/2023 10:03:15 AM | 5/23/2023 10:03:18 AM | late termination | late termination | 6 | 3 | 33290 | 110 | 4 | 2 | 23 | 1 | 113 | 205 | |||||||||||||||||||||||||||
| 1158955 | 47707 | 5/23/2023 10:02:45 AM | 5/23/2023 10:02:46 AM | IVR call: balance | Received call for balance for account 10262063 undefined | 7 | 2 | 4870 | 78 | ||||||||||||||||||||||||||||||||
| 47705 | 5/23/2023 10:00:23 AM | 5/23/2023 11:01:03 AM | HIGH WATER CONSUMPTION | SIX MONTHS POLICY ADJUSTMENT DONE<br/><b>Journal Number</b>: [453009]<br/><b>Journal Amount</b>: [81342.62] | 27 | 3 | 33287 | 15 | 15 | 2 | 23 | 1 | 101 | 5/23/2023 11:00:51 AM | 2 | 15 | 2 | ||||||||||||||||||||||||
| 19076 | 5/23/2023 9:59:51 AM | 5/23/2023 9:59:54 AM | ELECTRICITY - VACANT ERF | ACC 10399450 ERF 09177 6 EDWARD ST KING WILLIAMS TOWN We wish to advise that on the 9/5/2022 we requested BCM to disconnect the water and electricity supply to the property, the reference no is 271590. | 23 | 3 | 23807 | 5 | 3 | 23 | 2 | 50 | 1307 | ||||||||||||||||||||||||||||
| 47705 | 5/23/2023 9:59:21 AM | 5/23/2023 11:01:37 AM | HIGH CONSUMPTION | SIX MONTHS POLICY ADJUSTMENT DONE<br/><b>Journal Number</b>: [453009]<br/><b>Journal Amount</b>: [453009] | 27 | 3 | 33287 | 15 | 15 | 2 | 23 | 1 | 101 | 5/23/2023 11:01:28 AM | 2 | 15 | 2 | ||||||||||||||||||||||||
| 19076 | 5/23/2023 9:57:02 AM | 5/23/2023 10:01:30 AM | DISCONNECT - VACANT ERF | ACC: 10399450 ERF 09177 6 EDWARD ST KING WILLIAMS TOWN We wish to advise that on the 9/5/2022 we requested BCM to disconnect the water and electricity supply to the property, the reference no is 271590. | 23 | 3 | 23807 | 15 | 3 | 23 | 1 | 50 | 1307 | ||||||||||||||||||||||||||||
| 47701 | 5/23/2023 9:56:48 AM | 5/23/2023 9:56:50 AM | M A Peer | Goodday I need statement for erf number 2194 and 2195 from May 2017 to May 2023 for winding up of Late Estate. | 23 | 3 | 33284 | 5 | 3 | 23 | 8 | 62 | 3407 | ||||||||||||||||||||||||||||
| 1158931 | 47703 | 5/23/2023 9:51:06 AM | 5/23/2023 9:51:07 AM | IVR call: balance | Received call for balance for account 10243684 undefined | 7 | 2 | 26319 | 78 | ||||||||||||||||||||||||||||||||
| 1158919 | 47702 | 5/23/2023 9:47:47 AM | 5/23/2023 9:48:04 AM | IVR call: statement | Received call for statement for account 10168110 sent message: 42340 | 8 | 2 | 1240 | 79 | ||||||||||||||||||||||||||||||||
| 43063 | 5/23/2023 9:42:59 AM | 5/23/2023 9:43:02 AM | Wrong meter reading captured | Loxford elec meter : #51682494 The meter reading as per the statements are not consistent with our photographed readings. Please see attached picture taken today, 23-05-2023. | 23 | 3 | 28431 | 5 | 2 | 23 | 2 | 111 | 3261 | ||||||||||||||||||||||||||||
| 1158909 | 47700 | 5/23/2023 9:42:00 AM | 5/23/2023 9:42:01 AM | IVR call: balance | Received call for balance for account 10439923 undefined | 7 | 2 | 28934 | 78 | ||||||||||||||||||||||||||||||||
| 1158906 | 47699 | 5/23/2023 9:39:59 AM | 5/23/2023 9:40:16 AM | IVR call: statement | Received call for statement for account 10266954 sent message: 42336 | 8 | 2 | 33281 | 79 | ||||||||||||||||||||||||||||||||
| 1158896 | 47697 | 5/23/2023 9:34:15 AM | 5/23/2023 9:34:34 AM | IVR call: statement | Received call for statement for account 10360309 sent message: 42335 | 8 | 2 | 23924 | 79 | ||||||||||||||||||||||||||||||||
| 1158884 | 47696 | 5/23/2023 9:29:32 AM | 5/23/2023 9:29:33 AM | IVR call: balance | Received call for balance for account 10266954 undefined | 7 | 2 | 33281 | 78 | ||||||||||||||||||||||||||||||||
| 1158842 | 47695 | 5/23/2023 9:17:52 AM | 5/23/2023 9:18:09 AM | IVR call: statement | Received call for statement for account 10278228 sent message: 42334 | 8 | 2 | 30369 | 79 |