Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1014935 1/6/2023 7:47:11 AM 1/6/2023 7:47:11 AM IVR call:? Received call for ? for account undefined
1014923 1/6/2023 7:42:36 AM 1/6/2023 7:42:37 AM IVR call:? Received call for ? for account undefined
1014914 1/6/2023 7:40:18 AM 1/6/2023 7:40:19 AM IVR call:? Received call for ? for account undefined
1014910 1/6/2023 7:38:56 AM 1/6/2023 7:38:57 AM IVR call:? Received call for ? for account undefined
38537 1/6/2023 7:31:38 AM 1/31/2023 9:43:06 AM WATER QUERY 2022/10/05 3 7019.000 1.00000 233.000 C 2022/10/28&nbsp;<div>2022/07/14 3 6786.000 1.00000 15.000 C 2022/08/02&nbsp;</div><div>2022/06/01 3 6771.000 1.00000 31.000 C 2022/06/29</div><div><br></div><div>CONSUMER WILL PROVIDE CORRECT READING&nbsp;</div><div><br></div><div>FAULTY METER AND REPLACE BY BCMM&nbsp;</div> 30 3 30369 23 3 1 111 23 23
38536 1/6/2023 7:29:05 AM 1/6/2023 7:34:07 AM water two water meters billed on account since jan 2022&nbsp; 6 3 30368 25 17 4 23 1 111 25 25
1014874 1/6/2023 7:28:34 AM 1/6/2023 7:28:35 AM IVR call:? Received call for ? for account undefined
1014860 1/6/2023 7:25:28 AM 1/6/2023 7:25:29 AM IVR call:? Received call for ? for account undefined
1014857 1/6/2023 7:25:10 AM 1/6/2023 7:25:13 AM IVR call:? Received call for ? for account undefined
1014853 1/6/2023 7:23:10 AM 1/6/2023 7:23:11 AM IVR call:? Received call for ? for account undefined
1014850 1/6/2023 7:21:36 AM 1/6/2023 7:21:36 AM IVR call:? Received call for ? for account undefined
1014845 1/6/2023 7:20:22 AM 1/6/2023 7:20:23 AM IVR call:? Received call for ? for account undefined
38535 1/6/2023 7:19:04 AM 1/6/2023 7:19:07 AM high water consumption Therres a high water consumption on accouunt and the reading in incorrect&nbsp; 6 3 30366 22 15 2 23 1 50 22
38534 1/6/2023 7:11:28 AM 1/6/2023 7:11:31 AM WATER PLEASEINVESTIGATE WHERE DOES METER NO.150910393 BELONG TO CONSUMER TAKE A PICTUURE OF HIS METER SEE ATTTCHED&nbsp; 6 3 30365 114 17 2 23 1 111 201
1014822 1/6/2023 7:08:59 AM 1/6/2023 7:09:00 AM IVR call:? Received call for ? for account undefined
1014807 1/6/2023 7:03:45 AM 1/6/2023 7:03:46 AM IVR call:? Received call for ? for account undefined
1014804 1/6/2023 7:03:09 AM 1/6/2023 7:03:10 AM IVR call:? Received call for ? for account undefined
38533 1/6/2023 6:58:56 AM 1/6/2023 7:00:21 AM LEAKAGE Please find attached affidavit. 6 3 30364 207 17 4 23 1 96 1208 1208
1014776 1/6/2023 6:55:35 AM 1/6/2023 6:55:36 AM IVR call:? Received call for ? for account undefined
1014775 1/6/2023 6:55:13 AM 1/6/2023 6:55:14 AM IVR call:? Received call for ? for account undefined