Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
32717 1/6/2023 10:04:24 AM 1/6/2023 10:04:27 AM Account / Statement for November 2022 Please send me my statement for November 2022 23 3 28477 5 2 23 2 112 2746
38543 1/6/2023 9:56:43 AM 1/6/2023 9:57:06 AM WATER QUERY HIGH WATER CONSUMPTION 30 3 30375 215 3 1 96 1533 1533
1015264 1/6/2023 9:53:24 AM 1/6/2023 9:53:25 AM IVR call:? Received call for ? for account undefined
1015261 1/6/2023 9:52:21 AM 1/6/2023 9:52:22 AM IVR call:? Received call for ? for account undefined
38541 1/6/2023 9:47:39 AM 1/6/2023 9:47:41 AM WATER HIGH WATER CONSUMPTION PLEASE INVESTIGATE SMART METER IS NOT GENERATING THE READINGS. 6 3 30373 114 17 2 23 1 112 201
38542 1/6/2023 9:47:34 AM 3/3/2023 10:26:10 AM LATE TERMINATION Good Day<div><br></div><div><br></div><div>I would like the refund of the amount reflected on the statement from the clearance fees paid and the house is sold.</div><div><br></div><div>Bank Account: Z.J. Ngxowa</div><div>Nedbank</div><div>Acc No. 1088212581</div><div>Branch : Beacon Bay</div><div><br></div><div><br></div><div>Regards&nbsp;</div><div>ZJ Ngxowa</div><div><br></div><div>QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account.</div><div>Query resolved.</div> 27 3 30374 14 5 2 23 6 122 3/3/2023 10:26:10 AM 143533 13 14 13
38540 1/6/2023 9:40:46 AM 1/6/2023 9:41:23 AM Water query High water consumption 30 3 30372 140 3 1 96 238 238
1015238 1/6/2023 9:37:00 AM 1/6/2023 9:37:01 AM IVR call:? Received call for ? for account undefined
1015233 1/6/2023 9:36:02 AM 1/6/2023 9:36:03 AM IVR call:? Received call for ? for account undefined
16001 1/6/2023 9:25:18 AM 1/6/2023 9:25:21 AM Reference 89896 As per my Reference 89896, attached is the actual invoice as proof that the third dog was put down and only have two now - thank you. 23 3 15297 5 2 23 11 73 577
16001 1/6/2023 9:22:17 AM 1/6/2023 9:22:19 AM Notification Since 2019 I have been notifying BCMM since 2020 that the number of Dog Tax is incorrect. We only have two (2) since the one has put down in 2019. Attached is confirmation from my vet. Please credit my account. Thank you - Michael 0609706959 23 3 15297 5 2 23 11 73 577
1015192 1/6/2023 9:16:03 AM 1/6/2023 9:16:04 AM IVR call:? Received call for ? for account undefined
1015186 1/6/2023 9:13:37 AM 1/6/2023 9:13:37 AM IVR call:? Received call for ? for account undefined
1015183 1/6/2023 9:10:49 AM 1/6/2023 9:10:50 AM IVR call:? Received call for ? for account undefined
1015181 1/6/2023 9:10:17 AM 1/6/2023 9:10:18 AM IVR call:? Received call for ? for account undefined
1015170 1/6/2023 9:02:20 AM 1/6/2023 9:02:20 AM IVR call:? Received call for ? for account undefined
1015154 1/6/2023 8:57:59 AM 1/6/2023 8:57:59 AM IVR call:? Received call for ? for account undefined
1015139 1/6/2023 8:54:55 AM 1/6/2023 8:54:55 AM IVR call:? Received call for ? for account undefined
1015137 1/6/2023 8:54:30 AM 1/6/2023 8:54:31 AM IVR call:? Received call for ? for account undefined
1015122 1/6/2023 8:49:52 AM 1/6/2023 8:49:53 AM IVR call:? Received call for ? for account undefined