Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11901 | 5/23/2023 1:16:46 PM | 5/23/2023 1:16:49 PM | 160 SSQ - Incorrectly Read | Meter incorrectly read, a photo of the correct reading is attached. | 23 | 3 | 33299 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 47741 | 5/23/2023 1:13:48 PM | 5/23/2023 1:21:46 PM | consumer had a leak in march , fixed the leak and submitted plumbers report | consumer submitted plumbers report | 6 | 3 | 33298 | 150 | 17 | 2 | 23 | 1 | 96 | 903 | 903 | ||||||||||||||||||||||||||
| 11901 | 5/23/2023 1:08:14 PM | 5/23/2023 1:08:17 PM | 72 SSQ - Meter Replaced | Meter removed and replaced with meter 212078786. A photo of the new meter is attached. | 23 | 3 | 8224 | 17 | 2 | 23 | 1 | 112 | 273 | ||||||||||||||||||||||||||||
| 11901 | 5/23/2023 1:01:29 PM | 5/23/2023 1:01:32 PM | 70 SSQ - Incorrectly Read | Meter incorrectly read, a photo of the correct reading is attached. | 23 | 3 | 27861 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 1159273 | 47740 | 5/23/2023 1:00:24 PM | 5/23/2023 1:00:42 PM | IVR call: statement | Received call for statement for account 10187281 sent message: 42422 | 8 | 2 | 33295 | 79 | ||||||||||||||||||||||||||||||||
| 11901 | 5/23/2023 1:00:17 PM | 5/23/2023 1:00:21 PM | 70 SSQ - Incorrect Meter Number | Incorrect meter number (ends on 8 and not 3). A photo of the meter is attached. | 23 | 3 | 27861 | 17 | 2 | 23 | 1 | 112 | 273 | ||||||||||||||||||||||||||||
| 11901 | 5/23/2023 12:56:15 PM | 5/23/2023 12:56:18 PM | 90 SSQ - Incorrectly Read | Meter incorrectly read, a photo is attached with the correct reading. | 23 | 3 | 27860 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 47739 | 5/23/2023 12:55:11 PM | 5/23/2023 12:55:16 PM | water | high water consumption 2022october and 2023 january | 23 | 3 | 33297 | 36 | 17 | 2 | 23 | 1 | 111 | 36 | |||||||||||||||||||||||||||
| 1159243 | 47738 | 5/23/2023 12:46:37 PM | 5/23/2023 12:46:56 PM | IVR call: statement | Received call for statement for account 10158943 sent message: 42413 | 8 | 2 | 33296 | 79 | ||||||||||||||||||||||||||||||||
| 1159232 | 47737 | 5/23/2023 12:44:48 PM | 5/23/2023 12:44:50 PM | IVR call: balance | Received call for balance for account 10187281 undefined | 7 | 2 | 33295 | 78 | ||||||||||||||||||||||||||||||||
| 11894 | 5/23/2023 12:41:18 PM | 5/23/2023 12:41:21 PM | 142 SSQ - Incorrectly Read | Meter incorrectly read, a photo of the correct reading is attached. | 23 | 3 | 10659 | 17 | 2 | 23 | 1 | 111 | 271 | ||||||||||||||||||||||||||||
| 1159199 | 47736 | 5/23/2023 12:35:40 PM | 5/23/2023 12:35:41 PM | IVR call: balance | Received call for balance for account 10438792 undefined | 7 | 2 | 31262 | 78 | ||||||||||||||||||||||||||||||||
| 2 | 5/23/2023 12:33:05 PM | 5/23/2023 12:33:58 PM | LEAK REPAIR 2022/06/21 | LEAK CR THE REPAIR DATE WAS ON THE 2022/06/21<div>PLUMBERS LETTER ATTACHED</div><br/><b>Journal Number</b>: [550943] | 24 | 3 | 10774 | 239 | 17 | 2 | 23 | 1 | 96 | 3290 | 3290 | ||||||||||||||||||||||||||
| 1159152 | 47735 | 5/23/2023 12:07:45 PM | 5/23/2023 12:07:46 PM | IVR call:? | Received call for ? for account 10248011 | 32678 | |||||||||||||||||||||||||||||||||||
| 1159150 | 47734 | 5/23/2023 12:07:21 PM | 5/23/2023 12:07:22 PM | IVR call: balance | Received call for balance for account 10298215 undefined | 7 | 2 | 6987 | 78 | ||||||||||||||||||||||||||||||||
| 1159148 | 47733 | 5/23/2023 12:07:04 PM | 5/23/2023 12:07:05 PM | IVR call: balance | Received call for balance for account 10443236 undefined | 7 | 2 | 33294 | 78 | ||||||||||||||||||||||||||||||||
| 30111 | 5/23/2023 12:02:01 PM | 5/23/2023 12:03:04 PM | LEAK REPAIR ON 2022/12/21 | LEAK CREDIT , PLUMBERS LETTER ATTACHED<br/><b>Journal Number</b>: [683546] | 24 | 3 | 27774 | 239 | 17 | 2 | 23 | 1 | 96 | 3290 | 3290 | ||||||||||||||||||||||||||
| 1159135 | 47732 | 5/23/2023 12:00:43 PM | 5/23/2023 12:00:45 PM | IVR call: balance | Received call for balance for account 10248011 undefined | 7 | 2 | 32678 | 78 | ||||||||||||||||||||||||||||||||
| 1159131 | 47731 | 5/23/2023 11:59:20 AM | 5/23/2023 11:59:21 AM | IVR call: balance | Received call for balance for account 10393597 undefined | 7 | 2 | 4837 | 78 | ||||||||||||||||||||||||||||||||
| 1159118 | 47730 | 5/23/2023 11:53:40 AM | 5/23/2023 11:53:41 AM | IVR call: balance | Received call for balance for account 10429748 undefined | 7 | 2 | 6971 | 78 |