Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1169884 49107 6/2/2023 6:33:28 AM 6/2/2023 6:33:29 AM IVR call: balance Received call for balance for account 10439160 undefined 7 2 27150 78
1169862 49106 6/2/2023 6:31:24 AM 6/2/2023 6:31:39 AM IVR call: statement Received call for statement for account 10439160 sent message: 43410 8 2 27150 79
1169855 49105 6/2/2023 6:30:04 AM 6/2/2023 6:30:19 AM IVR call: statement Received call for statement for account 10283875 sent message: 43409 8 2 27505 79
1169844 49104 6/2/2023 6:20:54 AM 6/2/2023 6:21:07 AM IVR call: statement Received call for statement for account 10271888 sent message: 43408 8 2 16511 79
1169842 49103 6/2/2023 6:18:30 AM 6/2/2023 6:18:31 AM IVR call: balance Received call for balance for account 10059725 undefined 7 2 17256 78
1169825 49101 6/2/2023 5:52:24 AM 6/2/2023 5:52:25 AM IVR call: balance Received call for balance for account 10387537 undefined 7 2 28325 78
1169803 49100 6/2/2023 5:04:18 AM 6/2/2023 5:04:19 AM IVR call: balance Received call for balance for account 10006980 undefined 7 2 8867 78
1169802 49099 6/2/2023 5:03:29 AM 6/2/2023 5:03:30 AM IVR call: balance Received call for balance for account 10006980 undefined 7 2 8867 78
1169777 49098 6/2/2023 3:59:18 AM 6/2/2023 3:59:20 AM IVR call: balance Received call for balance for account 10244473 undefined 7 2 4009 78
1169776 49097 6/2/2023 3:57:18 AM 6/2/2023 3:57:20 AM IVR call: balance Received call for balance for account 10244473 undefined 7 2 4009 78
48819 6/2/2023 3:34:02 AM 6/2/2023 3:34:06 AM Refund on Account I have sold my property and have a credit on my account owed to me. Would like this refunded. Thanks to advise as to procedure for this. 23 3 33529 5 2 23 6 122 3437
1169770 49096 6/1/2023 9:24:41 PM 6/1/2023 9:24:43 PM IVR call: balance Received call for balance for account 10005801 undefined 7 2 4587 78
1169769 49095 6/1/2023 9:16:31 PM 6/1/2023 9:16:32 PM IVR call: balance Received call for balance for account 20342903 undefined 7 2 32213 78
1169768 49094 6/1/2023 9:15:31 PM 6/1/2023 9:15:32 PM IVR call: balance Received call for balance for account 20342903 undefined 7 2 32213 78
1169766 49093 6/1/2023 9:12:29 PM 6/1/2023 9:12:30 PM IVR call: balance Received call for balance for account 10386666 undefined 7 2 29987 78
1169748 49092 6/1/2023 5:53:00 PM 6/1/2023 5:53:19 PM IVR call: statement Received call for statement for account 10443291 sent message: 43404 8 2 32690 79
1169733 49091 6/1/2023 5:22:23 PM 6/1/2023 5:22:40 PM IVR call: statement Received call for statement for account 10028046 sent message: 43403 8 2 14505 79
1169713 49089 6/1/2023 4:52:04 PM 6/1/2023 4:52:05 PM IVR call: balance Received call for balance for account 10361278 undefined 7 2 12749 78
1169684 49088 6/1/2023 4:24:55 PM 6/1/2023 4:24:56 PM IVR call: balance Received call for balance for account 10024880 undefined 7 2 6098 78
1169633 49087 6/1/2023 3:53:55 PM 6/1/2023 3:53:56 PM IVR call: balance Received call for balance for account 10403948 undefined 7 2 8868 78