Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1159764 | 47773 | 5/24/2023 6:50:54 AM | 5/24/2023 6:50:55 AM | IVR call: balance | Received call for balance for account 10026117 undefined | 7 | 2 | 21807 | 78 | ||||||||||||||||||||||||||||||||
| 47772 | 5/24/2023 6:45:40 AM | 5/24/2023 6:45:43 AM | incorrect billing on electricity.. | Incorrect billing on electricity,meter was last read 2019..Please investigate. | 6 | 3 | 33311 | 21 | 5 | 2 | 23 | 2 | 111 | 21 | |||||||||||||||||||||||||||
| 1159738 | 47771 | 5/24/2023 6:41:07 AM | 5/24/2023 6:41:08 AM | IVR call: balance | Received call for balance for account 10385586 undefined | 7 | 2 | 32155 | 78 | ||||||||||||||||||||||||||||||||
| 1159735 | 47770 | 5/24/2023 6:40:08 AM | 5/24/2023 6:40:09 AM | IVR call: balance | Received call for balance for account 10177499 undefined | 7 | 2 | 15110 | 78 | ||||||||||||||||||||||||||||||||
| 1159729 | 47769 | 5/24/2023 6:39:14 AM | 5/24/2023 6:39:15 AM | IVR call: balance | Received call for balance for account 10387469 undefined | 7 | 2 | 15106 | 78 | ||||||||||||||||||||||||||||||||
| 1159695 | 47768 | 5/24/2023 6:16:10 AM | 5/24/2023 6:16:11 AM | IVR call: balance | Received call for balance for account 10362493 undefined | 7 | 2 | 19370 | 78 | ||||||||||||||||||||||||||||||||
| 1159681 | 47767 | 5/24/2023 6:08:56 AM | 5/24/2023 6:08:57 AM | IVR call: balance | Received call for balance for account 10160416 undefined | 7 | 2 | 3933 | 78 | ||||||||||||||||||||||||||||||||
| 1159674 | 47766 | 5/24/2023 6:07:13 AM | 5/24/2023 6:07:14 AM | IVR call: balance | Received call for balance for account 10397130 undefined | 7 | 2 | 11446 | 78 | ||||||||||||||||||||||||||||||||
| 1159669 | 47765 | 5/24/2023 6:06:25 AM | 5/24/2023 6:06:26 AM | IVR call: balance | Received call for balance for account 10439121 undefined | 7 | 2 | 31785 | 78 | ||||||||||||||||||||||||||||||||
| 1159665 | 47764 | 5/24/2023 6:03:37 AM | 5/24/2023 6:03:53 AM | IVR call: statement | Received call for statement for account 10443236 sent message: 42463 | 8 | 2 | 33294 | 79 | ||||||||||||||||||||||||||||||||
| 1159643 | 47763 | 5/24/2023 5:40:01 AM | 5/24/2023 5:40:18 AM | IVR call: statement | Received call for statement for account 10358886 sent message: 42462 | 8 | 2 | 20166 | 79 | ||||||||||||||||||||||||||||||||
| 1159642 | 47762 | 5/24/2023 5:39:13 AM | 5/24/2023 5:39:14 AM | IVR call: balance | Received call for balance for account 10358886 undefined | 7 | 2 | 20166 | 78 | ||||||||||||||||||||||||||||||||
| 1159615 | 47761 | 5/23/2023 5:13:37 PM | 5/23/2023 5:13:38 PM | IVR call: balance | Received call for balance for account 10063455 undefined | 7 | 2 | 21881 | 78 | ||||||||||||||||||||||||||||||||
| 1159613 | 47760 | 5/23/2023 5:12:39 PM | 5/23/2023 5:12:40 PM | IVR call: balance | Received call for balance for account 10063455 undefined | 7 | 2 | 21881 | 78 | ||||||||||||||||||||||||||||||||
| 1159590 | 47759 | 5/23/2023 4:54:03 PM | 5/23/2023 4:54:04 PM | IVR call: balance | Received call for balance for account 10027058 undefined | 7 | 2 | 5963 | 78 | ||||||||||||||||||||||||||||||||
| 1159577 | 47758 | 5/23/2023 4:08:54 PM | 5/23/2023 4:09:11 PM | IVR call: statement | Received call for statement for account 10255635 sent message: 42461 | 8 | 2 | 33310 | 79 | ||||||||||||||||||||||||||||||||
| 1159576 | 47757 | 5/23/2023 4:07:11 PM | 5/23/2023 4:07:12 PM | IVR call: balance | Received call for balance for account 10255635 undefined | 7 | 2 | 33310 | 78 | ||||||||||||||||||||||||||||||||
| 1159575 | 47756 | 5/23/2023 4:05:57 PM | 5/23/2023 4:05:58 PM | IVR call: balance | Received call for balance for account 10255635 undefined | 7 | 2 | 33310 | 78 | ||||||||||||||||||||||||||||||||
| 1159574 | 47755 | 5/23/2023 4:05:10 PM | 5/23/2023 4:05:11 PM | IVR call: balance | Received call for balance for account 10070892 undefined | 7 | 2 | 10484 | 78 | ||||||||||||||||||||||||||||||||
| 1159555 | 47754 | 5/23/2023 3:42:04 PM | 5/23/2023 3:42:05 PM | IVR call: balance | Received call for balance for account 10101220 undefined | 7 | 2 | 31530 | 78 |