Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1018938 | 1/10/2023 7:42:58 AM | 1/10/2023 7:42:58 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018937 | 1/10/2023 7:42:21 AM | 1/10/2023 7:42:21 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018936 | 1/10/2023 7:42:04 AM | 1/10/2023 7:42:05 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018931 | 1/10/2023 7:41:24 AM | 1/10/2023 7:41:24 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018915 | 1/10/2023 7:28:15 AM | 1/10/2023 7:28:16 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018911 | 1/10/2023 7:25:30 AM | 1/10/2023 7:25:30 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018897 | 1/10/2023 7:20:34 AM | 1/10/2023 7:20:35 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018890 | 1/10/2023 7:19:11 AM | 1/10/2023 7:19:11 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018886 | 1/10/2023 7:18:05 AM | 1/10/2023 7:18:06 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38563 | 1/10/2023 7:17:30 AM | 1/10/2023 7:17:31 AM | late termination | late termination, property sold | 6 | 3 | 30396 | 109 | 15 | 2 | 23 | 1 | 101 | 206 | |||||||||||||||||||||||||||
| 1018876 | 1/10/2023 7:16:31 AM | 1/10/2023 7:16:31 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018867 | 1/10/2023 7:11:48 AM | 1/10/2023 7:11:48 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 17143 | 1/10/2023 7:07:51 AM | 5/22/2023 7:43:21 AM | REFUSE COLLECTION ONCE WEEKLY | We noticed that we have been charged for twice weekly refuse removal. Which is not the case as it is only collected once a week (2 Scherwitz Road, Berea) (Thursdays) The tariff therefor must be amended accordingly. | 23 | 3 | 16555 | 5 | 2 | 23 | 4 | 50 | 146362 | 868 | |||||||||||||||||||||||||||
| 1018856 | 1/10/2023 7:07:41 AM | 1/10/2023 7:07:42 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38562 | 1/10/2023 7:05:46 AM | 2/11/2023 8:50:31 AM | WATER | CAN YOU PLEASE INVESTIGATE SMART METER METER IS GENERATING SAME READING AND SMALL READING.AND PLEASE SLPIT THE CONSUMPTION.<div><br></div><div>QRC RESPONSE: Journal authorised for spread Feb - Dec 2022.</div><div>Email sent to billing department to update readings for 202301 not yet processed.</div> | 23 | 3 | 30395 | 114 | 17 | 2 | 1 | 1 | 112 | 142511 | 201 | 10 | |||||||||||||||||||||||||
| 1018847 | 1/10/2023 7:04:10 AM | 1/10/2023 7:04:11 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018846 | 1/10/2023 7:03:58 AM | 1/10/2023 7:03:59 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018841 | 1/10/2023 7:03:11 AM | 1/10/2023 7:03:12 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018842 | 1/10/2023 7:03:09 AM | 1/10/2023 7:03:10 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1018833 | 1/10/2023 6:59:26 AM | 1/10/2023 6:59:27 AM | IVR call:? | Received call for ? for account undefined |