Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
11901 5/24/2023 7:56:02 AM 5/24/2023 7:56:06 AM 249 SSQ Meter Changed Meter 090041499 has been changed to meter 202009760. 23 3 10679 17 2 23 1 112 273
11901 5/24/2023 7:52:11 AM 5/24/2023 7:52:14 AM 204 SSQ Meter Changed Meter 090055710 has been changed to meter 212080137. 23 3 33320 17 2 23 1 112 273
11901 5/24/2023 7:47:43 AM 5/24/2023 7:47:46 AM 171 SSQ Meter Changed Meter 090045325 has been changed to meter 222005869. 23 3 33319 17 2 23 1 112 273
11901 5/24/2023 7:42:48 AM 5/24/2023 7:42:51 AM 177 SSQ Meter Changed Meter 130044173 has been changed to meter 222005857. 23 3 33318 17 2 23 1 112 273
1159879 47784 5/24/2023 7:41:45 AM 5/24/2023 7:41:46 AM IVR call: balance Received call for balance for account 10255633 undefined 7 2 31281 78
11901 5/24/2023 7:40:24 AM 5/24/2023 7:40:27 AM 184 SSQ Meter Changed Meter 090055716 has been changed to meter 212080221. 23 3 33317 17 2 23 1 112 273
1159869 47783 5/24/2023 7:36:08 AM 5/24/2023 7:36:35 AM IVR call: statement Received call for statement for account 10262038 sent message: 42478 8 2 33316 79
11901 5/24/2023 7:34:29 AM 5/24/2023 7:34:31 AM 149 SSQ Meter Changed Meter 090045333 has been changed to meter 212080147. 23 3 33314 17 2 23 1 112 273
1159862 47782 5/24/2023 7:33:10 AM 5/24/2023 7:33:11 AM IVR call: balance Received call for balance for account 10262038 undefined 7 2 33316 78
1159857 47781 5/24/2023 7:31:49 AM 5/24/2023 7:32:09 AM IVR call: statement Received call for statement for account 10262040 sent message: 42475 8 2 33315 79
1159853 47780 5/24/2023 7:31:25 AM 5/24/2023 7:31:27 AM IVR call: balance Received call for balance for account 20187888 undefined 7 2 22730 78
11901 5/24/2023 7:24:46 AM 5/24/2023 7:24:49 AM 153 SSQ Meter Changed Meter 090045321 has been changed to meter 212080178. 23 3 33313 17 2 23 1 112 273
11901 5/24/2023 7:20:24 AM 5/24/2023 7:20:27 AM 155 SSQ Meter Changed Meter 090045326 has been changed to meter 150102653. 23 3 33312 17 2 23 1 112 273
1159796 47779 5/24/2023 7:11:32 AM 5/24/2023 7:11:33 AM IVR call: balance Received call for balance for account 10443497 undefined 7 2 32156 78
1159792 47778 5/24/2023 7:10:08 AM 5/24/2023 7:10:09 AM IVR call: balance Received call for balance for account 10426932 undefined 7 2 7662 78
11894 5/24/2023 7:07:20 AM 5/24/2023 7:07:23 AM 232 SSQ Meter 090055719 has been changed to meter 222041486. 23 3 10659 17 2 23 1 112 271
1159782 47777 5/24/2023 7:06:07 AM 5/24/2023 7:06:09 AM IVR call: balance Received call for balance for account 10044594 undefined 7 2 19781 78
1159774 47776 5/24/2023 6:57:43 AM 5/24/2023 6:57:56 AM IVR call: meter-reading Received call for meter-reading for account 10176944 Meter reading: [281] Meter type: [water] 10 2 5257 81
1159773 47775 5/24/2023 6:56:21 AM 5/24/2023 6:56:23 AM IVR call: balance Received call for balance for account 10176944 undefined 7 2 5257 78
1159772 47774 5/24/2023 6:56:05 AM 5/24/2023 6:56:06 AM IVR call: balance Received call for balance for account 10352239 undefined 7 2 7015 78