Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1019517 1/10/2023 10:34:03 AM 1/10/2023 10:34:04 AM IVR call:? Received call for ? for account undefined
1019516 1/10/2023 10:33:08 AM 1/10/2023 10:33:09 AM IVR call:? Received call for ? for account undefined
1019513 1/10/2023 10:32:12 AM 1/10/2023 10:32:12 AM IVR call:? Received call for ? for account undefined
1019503 1/10/2023 10:26:42 AM 1/10/2023 10:26:42 AM IVR call:? Received call for ? for account undefined
1019502 1/10/2023 10:26:23 AM 1/10/2023 10:26:24 AM IVR call:? Received call for ? for account undefined
1019501 1/10/2023 10:26:16 AM 1/10/2023 10:26:16 AM IVR call:? Received call for ? for account undefined
1019500 1/10/2023 10:26:03 AM 1/10/2023 10:26:04 AM IVR call:? Received call for ? for account undefined
1019495 1/10/2023 10:24:56 AM 1/10/2023 10:24:57 AM IVR call:? Received call for ? for account undefined
1019490 1/10/2023 10:22:51 AM 1/10/2023 10:22:52 AM IVR call:? Received call for ? for account undefined
38572 1/10/2023 10:19:06 AM 2/11/2023 8:32:51 AM WATER PLUMBER'S LETTER ATTACHED<br><b>Monitoring Reason</b>: [Consumption to be monitored as per letter - 3 readings needed to observe dropped consumption]<div><br></div><div>QRC RESPONSE: Affidavit submitted for leak repaired 20221231.</div><div>As per readings no much consumption has increased or dropped and its normal.</div><div>monitoring for 3 month in order to see if anything has changed.</div> 21 3 30405 110 17 2 23 1 96 142510 205 10
1019476 1/10/2023 10:18:00 AM 1/10/2023 10:18:01 AM IVR call:? Received call for ? for account undefined
29087 1/10/2023 10:17:09 AM 1/10/2023 10:18:09 AM plumbers letter kindly find attached plumbers letter 6 3 27540 109 17 2 23 1 96 206 206
1019467 1/10/2023 10:12:35 AM 1/10/2023 10:12:35 AM IVR call:? Received call for ? for account undefined
1019454 1/10/2023 10:06:31 AM 1/10/2023 10:06:31 AM IVR call:? Received call for ? for account undefined
1019452 1/10/2023 10:06:04 AM 1/10/2023 10:06:04 AM IVR call:? Received call for ? for account undefined
1019449 1/10/2023 10:05:46 AM 1/10/2023 10:05:47 AM IVR call:? Received call for ? for account undefined
1019446 1/10/2023 10:04:52 AM 1/10/2023 10:04:53 AM IVR call:? Received call for ? for account undefined
1019441 1/10/2023 10:03:26 AM 1/10/2023 10:03:26 AM IVR call:? Received call for ? for account undefined
1019440 1/10/2023 10:03:07 AM 1/10/2023 10:03:08 AM IVR call:? Received call for ? for account undefined
1019432 1/10/2023 10:01:34 AM 1/10/2023 10:01:34 AM IVR call:? Received call for ? for account undefined