Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1021275 | 1/11/2023 10:46:07 AM | 1/11/2023 10:46:08 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1021273 | 1/11/2023 10:45:32 AM | 1/11/2023 10:45:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38583 | 1/11/2023 10:42:30 AM | 4/10/2023 10:50:56 AM | WATER | CONSUMER WANTS TO SEE THE BREAK DOWM OF UNBILLED WATER FOR 2021/06/26<br/><b>Journal Number</b>: [744135]<br/><b>Journal Amount</b>: [-R2018.82] | 27 | 3 | 30416 | 114 | 15 | 2 | 23 | 1 | 50 | 4/10/2023 10:50:49 AM | 142496 | 3 | 201 | 3 | |||||||||||||||||||||||
| 1021260 | 1/11/2023 10:39:38 AM | 1/11/2023 10:39:38 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1021253 | 1/11/2023 10:38:48 AM | 1/11/2023 10:38:48 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1021250 | 1/11/2023 10:38:07 AM | 1/11/2023 10:38:07 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1021244 | 1/11/2023 10:35:49 AM | 1/11/2023 10:35:49 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1021241 | 1/11/2023 10:34:40 AM | 1/11/2023 10:34:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38582 | 1/11/2023 10:31:44 AM | 3/20/2023 9:12:04 AM | dog tax | CAN YOU PLEASE REMOVE DOG TAX NEW CONSUMER HAS NO DOGS.<div>QRC RESPONSE : REVERSAL DOG TAX 2022.12 JOURNAL DONE 2023.03.23</div><div><br></div><br/><b>Journal Number</b>: [21418] | 24 | 3 | 30415 | 114 | 5 | 2 | 23 | 11 | 72 | 144461 | 201 | 4 | |||||||||||||||||||||||||
| 1021231 | 1/11/2023 10:31:11 AM | 1/11/2023 10:31:11 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 15992 | 1/11/2023 10:25:26 AM | 3/11/2023 10:02:31 AM | Dog Tax | We do not have any dogs. Last year I reported it on Query Ref #33159. I cannot keep paying this so this year i am subtracting the R160.00 from my account.<div><br></div><div>Third time i am reporting this. I am not paying this. Please remove it from my account. ( This information is from query ref#94389 which was closed as the same query was opened under account# 10024901.</div> | 23 | 3 | 15287 | 5 | 2 | 23 | 11 | 72 | 575 | 214 | |||||||||||||||||||||||||||
| 1021222 | 1/11/2023 10:24:54 AM | 1/11/2023 10:24:55 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1021215 | 1/11/2023 10:19:01 AM | 1/11/2023 10:19:02 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1021213 | 1/11/2023 10:17:51 AM | 1/11/2023 10:17:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1021211 | 1/11/2023 10:17:12 AM | 1/11/2023 10:17:12 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1021208 | 1/11/2023 10:16:01 AM | 1/11/2023 10:16:02 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1021149 | 1/11/2023 9:45:37 AM | 1/11/2023 9:45:38 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38581 | 1/11/2023 9:45:34 AM | 5/23/2023 7:38:13 AM | WATER | SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK | 6 | 3 | 30414 | 114 | 17 | 2 | 23 | 1 | 96 | 146388 | 201 | ||||||||||||||||||||||||||
| 1021146 | 1/11/2023 9:42:22 AM | 1/11/2023 9:42:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1021141 | 1/11/2023 9:40:23 AM | 1/11/2023 9:40:24 AM | IVR call:? | Received call for ? for account undefined |