Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1023036 1/12/2023 10:48:35 AM 1/12/2023 10:48:35 AM IVR call:? Received call for ? for account undefined
1023034 1/12/2023 10:47:51 AM 1/12/2023 10:47:52 AM IVR call:? Received call for ? for account undefined
1023021 1/12/2023 10:41:14 AM 1/12/2023 10:41:14 AM IVR call:? Received call for ? for account undefined
1023019 1/12/2023 10:40:34 AM 1/12/2023 10:40:35 AM IVR call:? Received call for ? for account undefined
1023015 1/12/2023 10:38:39 AM 1/12/2023 10:38:39 AM IVR call:? Received call for ? for account undefined
1023012 1/12/2023 10:38:01 AM 1/12/2023 10:38:02 AM IVR call:? Received call for ? for account undefined
1023010 1/12/2023 10:36:13 AM 1/12/2023 10:36:13 AM IVR call:? Received call for ? for account undefined
1023009 1/12/2023 10:35:25 AM 1/12/2023 10:35:26 AM IVR call:? Received call for ? for account undefined
1023007 1/12/2023 10:34:54 AM 1/12/2023 10:34:55 AM IVR call:? Received call for ? for account undefined
38596 1/12/2023 10:34:03 AM 2/27/2023 7:24:18 AM water six months policy query to be logged<div>QRC RESPONSE: 20221127 6 months policy&nbsp; adjustment done&nbsp;</div><br><b>Duplicate Query Closed. Resolved under Ref #753146</b> 27 3 30429 110 15 2 23 1 101 2/27/2023 7:24:17 AM 3 205 3
38595 1/12/2023 10:31:40 AM 1/12/2023 10:31:43 AM dog tax dog tax 6 3 30428 110 5 2 23 11 74 205
38594 1/12/2023 10:23:48 AM 1/12/2023 10:23:51 AM water split consumption to applied on the old meter 1402553 6 3 30427 110 17 2 23 1 112 205
1022981 1/12/2023 10:21:34 AM 1/12/2023 10:21:35 AM IVR call:? Received call for ? for account undefined
1022973 1/12/2023 10:20:43 AM 1/12/2023 10:20:43 AM IVR call:? Received call for ? for account undefined
1022969 1/12/2023 10:20:02 AM 1/12/2023 10:20:03 AM IVR call:? Received call for ? for account undefined
1022954 1/12/2023 10:10:25 AM 1/12/2023 10:10:26 AM IVR call:? Received call for ? for account undefined
1022950 1/12/2023 10:07:47 AM 1/12/2023 10:07:48 AM IVR call:? Received call for ? for account undefined
1022943 1/12/2023 10:04:32 AM 1/12/2023 10:04:33 AM IVR call:? Received call for ? for account undefined
1022944 1/12/2023 10:04:32 AM 1/12/2023 10:04:33 AM IVR call:? Received call for ? for account undefined
1022940 1/12/2023 10:03:36 AM 1/12/2023 10:03:37 AM IVR call:? Received call for ? for account undefined