Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1023266 1/12/2023 11:59:17 AM 1/12/2023 11:59:18 AM IVR call:? Received call for ? for account undefined
1023262 1/12/2023 11:58:47 AM 1/12/2023 11:58:47 AM IVR call:? Received call for ? for account undefined
1023247 1/12/2023 11:57:10 AM 1/12/2023 11:57:11 AM IVR call:? Received call for ? for account undefined
1023245 1/12/2023 11:56:35 AM 1/12/2023 11:56:36 AM IVR call:? Received call for ? for account undefined
1023243 1/12/2023 11:55:37 AM 1/12/2023 11:55:37 AM IVR call:? Received call for ? for account undefined
1023230 1/12/2023 11:52:36 AM 1/12/2023 11:52:36 AM IVR call:? Received call for ? for account undefined
1023225 1/12/2023 11:47:18 AM 1/12/2023 11:47:19 AM IVR call:? Received call for ? for account undefined
1023206 1/12/2023 11:42:29 AM 1/12/2023 11:42:29 AM IVR call:? Received call for ? for account undefined
1023168 1/12/2023 11:35:05 AM 1/12/2023 11:35:06 AM IVR call:? Received call for ? for account undefined
1023127 1/12/2023 11:20:17 AM 1/12/2023 11:20:17 AM IVR call:? Received call for ? for account undefined
1023124 1/12/2023 11:18:59 AM 1/12/2023 11:19:00 AM IVR call:? Received call for ? for account undefined
38597 1/12/2023 11:17:22 AM 3/2/2023 8:45:17 AM WATER QUERY meter not read, please apply 6months policy.<div>QRC Response :DATE 2/03/2023</div><div>DEBT WRITTEN OFF 01/2023</div> 27 3 30430 32 15 2 23 1 50 3/2/2023 8:45:17 AM 12 32 12
1023092 1/12/2023 11:03:25 AM 1/12/2023 11:03:26 AM IVR call:? Received call for ? for account undefined
1023086 1/12/2023 11:02:26 AM 1/12/2023 11:02:27 AM IVR call:? Received call for ? for account undefined
1023083 1/12/2023 11:01:53 AM 1/12/2023 11:01:55 AM IVR call:? Received call for ? for account undefined
1023047 1/12/2023 10:54:19 AM 1/12/2023 10:54:20 AM IVR call:? Received call for ? for account undefined
1023046 1/12/2023 10:53:08 AM 1/12/2023 10:53:09 AM IVR call:? Received call for ? for account undefined
1023041 1/12/2023 10:49:35 AM 1/12/2023 10:49:36 AM IVR call:? Received call for ? for account undefined
1023040 1/12/2023 10:49:18 AM 1/12/2023 10:49:19 AM IVR call:? Received call for ? for account undefined
1023037 1/12/2023 10:48:39 AM 1/12/2023 10:48:40 AM IVR call:? Received call for ? for account undefined