Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1160241 | 47832 | 5/24/2023 10:38:26 AM | 5/24/2023 10:38:36 AM | IVR call: meter-reading | Received call for meter-reading for account 10177836 Meter reading: [2110] Meter type: [water] | 10 | 2 | 17339 | 81 | ||||||||||||||||||||||||||||||||
| 1160240 | 47831 | 5/24/2023 10:38:04 AM | 5/24/2023 10:38:05 AM | IVR call: balance | Received call for balance for account 10442378 undefined | 7 | 2 | 32552 | 78 | ||||||||||||||||||||||||||||||||
| 1160235 | 47830 | 5/24/2023 10:36:35 AM | 5/24/2023 10:36:45 AM | IVR call: meter-reading | Received call for meter-reading for account 10177794 Meter reading: [2570] Meter type: [water] | 10 | 2 | 17338 | 81 | ||||||||||||||||||||||||||||||||
| 1160234 | 47829 | 5/24/2023 10:36:23 AM | 5/24/2023 10:36:24 AM | IVR call: balance | Received call for balance for account 10389420 undefined | 7 | 2 | 7049 | 78 | ||||||||||||||||||||||||||||||||
| 1160230 | 47828 | 5/24/2023 10:35:42 AM | 5/24/2023 10:35:51 AM | IVR call: meter-reading | Received call for meter-reading for account 10184531 Meter reading: [1838] Meter type: [water] | 10 | 2 | 17337 | 81 | ||||||||||||||||||||||||||||||||
| 1160229 | 47827 | 5/24/2023 10:34:20 AM | 5/24/2023 10:34:21 AM | IVR call: balance | Received call for balance for account 10027956 undefined | 7 | 2 | 6389 | 78 | ||||||||||||||||||||||||||||||||
| 1160228 | 47826 | 5/24/2023 10:34:07 AM | 5/24/2023 10:34:28 AM | IVR call: meter-reading | Received call for meter-reading for account 10278242 Meter reading: [147] Meter type: [water] | 10 | 2 | 17336 | 81 | ||||||||||||||||||||||||||||||||
| 1160224 | 47825 | 5/24/2023 10:32:27 AM | 5/24/2023 10:32:28 AM | IVR call: balance | Received call for balance for account 10167235 undefined | 7 | 2 | 5861 | 78 | ||||||||||||||||||||||||||||||||
| 1160221 | 47824 | 5/24/2023 10:30:57 AM | 5/24/2023 10:30:58 AM | IVR call: balance | Received call for balance for account 10271227 undefined | 7 | 2 | 22962 | 78 | ||||||||||||||||||||||||||||||||
| 1160219 | 47823 | 5/24/2023 10:30:13 AM | 5/24/2023 10:30:15 AM | IVR call: balance | Received call for balance for account 10037289 undefined | 7 | 2 | 7325 | 78 | ||||||||||||||||||||||||||||||||
| 1160214 | 47822 | 5/24/2023 10:27:32 AM | 5/24/2023 10:27:33 AM | IVR call: balance | Received call for balance for account 10398977 undefined | 7 | 2 | 7040 | 78 | ||||||||||||||||||||||||||||||||
| 1160206 | 47821 | 5/24/2023 10:24:00 AM | 5/24/2023 10:24:01 AM | IVR call: balance | Received call for balance for account 10007733 undefined | 7 | 2 | 33127 | 78 | ||||||||||||||||||||||||||||||||
| 1160204 | 47820 | 5/24/2023 10:23:58 AM | 5/24/2023 10:24:13 AM | IVR call: statement | Received call for statement for account 10377256 sent message: 42536 | 8 | 2 | 18911 | 79 | ||||||||||||||||||||||||||||||||
| 1160200 | 47819 | 5/24/2023 10:23:03 AM | 5/24/2023 10:23:04 AM | IVR call: balance | Received call for balance for account 10112477 undefined | 7 | 2 | 33333 | 78 | ||||||||||||||||||||||||||||||||
| 1160198 | 47818 | 5/24/2023 10:21:37 AM | 5/24/2023 10:21:38 AM | IVR call: balance | Received call for balance for account 10442378 undefined | 7 | 2 | 32552 | 78 | ||||||||||||||||||||||||||||||||
| 47816 | 5/24/2023 10:17:59 AM | 5/24/2023 10:18:02 AM | WATER | PLEASE REVERSE WATER FLAT FROM 202206 - 20221023. | 6 | 3 | 33332 | 114 | 15 | 3 | 23 | 1 | 50 | 201 | |||||||||||||||||||||||||||
| 1160191 | 47817 | 5/24/2023 10:17:09 AM | 5/24/2023 10:17:10 AM | IVR call: balance | Received call for balance for account 10006560 undefined | 7 | 2 | 32063 | 78 | ||||||||||||||||||||||||||||||||
| 1160181 | 47815 | 5/24/2023 10:14:05 AM | 5/24/2023 10:14:06 AM | IVR call: balance | Received call for balance for account 10252737 undefined | 7 | 2 | 7081 | 78 | ||||||||||||||||||||||||||||||||
| 1160179 | 47814 | 5/24/2023 10:13:55 AM | 5/24/2023 10:14:14 AM | IVR call: statement | Received call for statement for account 10218463 sent message: 42532 | 8 | 2 | 13272 | 79 | ||||||||||||||||||||||||||||||||
| 1160176 | 47813 | 5/24/2023 10:13:08 AM | 5/24/2023 10:13:09 AM | IVR call: balance | Received call for balance for account 10014451 undefined | 7 | 2 | 7084 | 78 |