Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1024292 | 1/18/2023 4:48:52 AM | 1/18/2023 4:48:53 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1024253 | 1/18/2023 3:26:06 AM | 1/18/2023 3:26:07 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 15929 | 1/17/2023 3:09:44 PM | 1/17/2023 3:09:45 PM | Water meter not working | The smart water meter is not transmitting the reading to BCM. Current reading for 17/01/2023 is 0224 | 23 | 3 | 15186 | 17 | 2 | 23 | 1 | 111 | 560 | ||||||||||||||||||||||||||||
| 31210 | 1/17/2023 2:25:09 PM | 3/12/2023 11:41:10 AM | Dog Tax 2 Dogs | Kindly reverse the debit of R 402.99 appearing on account 10070070 statement dd 2022/12/23<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Account number in the content of query (10070070) does not relate to the account number registered: 10413190.</div><div>Kindly log a new query with the correct account number and state the reason for requesting a reversal of charges. If it relates to being charged for Dog Tax, kindly forward your query to ShanaazA@buffalocity.gov.za to request the reversal of charges.</div> | 27 | 3 | 27829 | 5 | 2 | 23 | 11 | 72 | 3/12/2023 11:41:10 AM | 144049 | 3 | 2693 | 3 | ||||||||||||||||||||||||
| 1023959 | 1/17/2023 12:01:13 PM | 1/17/2023 12:01:14 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023955 | 1/17/2023 12:00:32 PM | 1/17/2023 12:00:33 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023952 | 1/17/2023 11:59:47 AM | 1/17/2023 11:59:48 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023949 | 1/17/2023 11:58:23 AM | 1/17/2023 11:58:24 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023944 | 1/17/2023 11:57:29 AM | 1/17/2023 11:57:29 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023945 | 1/17/2023 11:57:18 AM | 1/17/2023 11:57:19 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023943 | 1/17/2023 11:56:49 AM | 1/17/2023 11:56:50 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023941 | 1/17/2023 11:56:23 AM | 1/17/2023 11:56:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023940 | 1/17/2023 11:56:04 AM | 1/17/2023 11:56:04 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023936 | 1/17/2023 11:55:17 AM | 1/17/2023 11:55:18 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023920 | 1/17/2023 11:48:23 AM | 1/17/2023 11:48:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023914 | 1/17/2023 11:42:15 AM | 1/17/2023 11:42:16 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023895 | 1/17/2023 11:36:55 AM | 1/17/2023 11:36:56 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023894 | 1/17/2023 11:35:40 AM | 1/17/2023 11:35:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023891 | 1/17/2023 11:33:46 AM | 1/17/2023 11:33:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1023890 | 1/17/2023 11:32:51 AM | 1/17/2023 11:32:52 AM | IVR call:? | Received call for ? for account undefined |