Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1025372 1/18/2023 10:44:49 AM 1/18/2023 10:44:49 AM IVR call:? Received call for ? for account undefined
1025358 1/18/2023 10:40:14 AM 1/18/2023 10:40:15 AM IVR call:? Received call for ? for account undefined
1025356 1/18/2023 10:39:24 AM 1/18/2023 10:39:24 AM IVR call:? Received call for ? for account undefined
1025347 1/18/2023 10:35:24 AM 1/18/2023 10:35:24 AM IVR call:? Received call for ? for account undefined
1025345 1/18/2023 10:34:24 AM 1/18/2023 10:34:25 AM IVR call:? Received call for ? for account undefined
1025340 1/18/2023 10:33:07 AM 1/18/2023 10:33:08 AM IVR call:? Received call for ? for account undefined
1025322 1/18/2023 10:21:31 AM 1/18/2023 10:21:31 AM IVR call:? Received call for ? for account undefined
1025275 1/18/2023 10:02:49 AM 1/18/2023 10:02:49 AM IVR call:? Received call for ? for account undefined
38605 1/18/2023 10:02:44 AM 4/10/2023 10:51:32 AM burst water underground,letters was sent Burst&nbsp; under ground pipe and leaking tap. plumbers submitted<div>QRC RESPONSE; LK CR adjustment done for 202111-202206, average 2kl.</div><br/><b>Journal Number</b>: [744222]<br/><b>Journal Amount</b>: [-R3877.50] 27 3 30438 21 17 2 23 1 112 4/10/2023 10:51:25 AM 3 21 3
1025269 1/18/2023 10:01:47 AM 1/18/2023 10:01:47 AM IVR call:? Received call for ? for account undefined
1025271 1/18/2023 10:01:25 AM 1/18/2023 10:01:26 AM IVR call:? Received call for ? for account undefined
1025267 1/18/2023 10:00:44 AM 1/18/2023 10:00:45 AM IVR call:? Received call for ? for account undefined
1025265 1/18/2023 10:00:10 AM 1/18/2023 10:00:11 AM IVR call:? Received call for ? for account undefined
1025250 1/18/2023 9:51:22 AM 1/18/2023 9:51:23 AM IVR call:? Received call for ? for account undefined
1025198 1/18/2023 9:34:04 AM 1/18/2023 9:34:06 AM IVR call:? Received call for ? for account undefined
1025176 1/18/2023 9:29:29 AM 1/18/2023 9:29:29 AM IVR call:? Received call for ? for account undefined
38604 1/18/2023 9:22:20 AM 2/12/2023 7:52:50 AM WATER NOT TRAFFERD FROM PREVIOUS OWNER(10376457) Water services not transferred from previuos onto new owner (10376457) 23 3 30437 21 4 2 23 1 113 21 6
1025105 1/18/2023 9:15:29 AM 1/18/2023 9:15:30 AM IVR call:? Received call for ? for account undefined
38603 1/18/2023 9:14:48 AM 3/24/2023 9:51:25 AM Water Water Query.<div><u style=""><i style="">Six Months policy Done period 202009 &amp; 202209</i></u></div><div><i style="">Water had been adjusted with a CR of 71 504.04 and submitted&nbsp;for review.</i></div><b>Journal Number</b>: [498367]<br/><b>Journal Amount</b>: [51934.37] 27 3 30436 132 15 2 23 1 101 3/24/2023 9:51:16 AM 2 230 2
1025104 1/18/2023 9:14:04 AM 1/18/2023 9:14:04 AM IVR call:? Received call for ? for account undefined