Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1160402 | 47871 | 5/24/2023 12:10:26 PM | 5/24/2023 12:10:40 PM | IVR call: statement | Received call for statement for account 10439072 sent message: 42556 | 8 | 2 | 31793 | 79 | ||||||||||||||||||||||||||||||||
| 1160387 | 47870 | 5/24/2023 11:55:40 AM | 5/24/2023 11:55:52 AM | IVR call: meter-reading | Received call for meter-reading for account 10271675 Meter reading: [14846] Meter type: [electric] | 10 | 2 | 32036 | 81 | ||||||||||||||||||||||||||||||||
| 47869 | 5/24/2023 11:53:39 AM | 5/25/2023 1:15:55 PM | Leak fixed | six months policy adjustment done<br/><b>Journal Number</b>: [689131]<br/><b>Journal Amount</b>: [-R2357.49] | 27 | 3 | 33338 | 144 | 17 | 3 | 23 | 1 | 96 | 5/25/2023 1:15:49 PM | 3 | 778 | 3 | ||||||||||||||||||||||||
| 1160381 | 47868 | 5/24/2023 11:51:57 AM | 5/24/2023 11:52:11 AM | IVR call: meter-reading | Received call for meter-reading for account 10271675 Meter reading: [30056] Meter type: [water] | 10 | 2 | 32036 | 81 | ||||||||||||||||||||||||||||||||
| 1160374 | 47867 | 5/24/2023 11:47:17 AM | 5/24/2023 11:47:30 AM | IVR call: meter-reading | Received call for meter-reading for account 10271292 Meter reading: [8732] Meter type: [water] | 10 | 2 | 29706 | 81 | ||||||||||||||||||||||||||||||||
| 1160373 | 47866 | 5/24/2023 11:46:12 AM | 5/24/2023 11:46:13 AM | IVR call: balance | Received call for balance for account 10437040 undefined | 7 | 2 | 32696 | 78 | ||||||||||||||||||||||||||||||||
| 1160369 | 47865 | 5/24/2023 11:44:13 AM | 5/24/2023 11:44:26 AM | IVR call: meter-reading | Received call for meter-reading for account 10198498 Meter reading: [10060] Meter type: [water] | 10 | 2 | 28431 | 81 | ||||||||||||||||||||||||||||||||
| 1160366 | 47864 | 5/24/2023 11:43:18 AM | 5/24/2023 11:43:32 AM | IVR call: statement | Received call for statement for account 10358756 sent message: 42552 | 8 | 2 | 24360 | 79 | ||||||||||||||||||||||||||||||||
| 1160364 | 47863 | 5/24/2023 11:41:33 AM | 5/24/2023 11:41:45 AM | IVR call: meter-reading | Received call for meter-reading for account 10198498 Meter reading: [24977] Meter type: [electric] | 10 | 2 | 28431 | 81 | ||||||||||||||||||||||||||||||||
| 1160360 | 47862 | 5/24/2023 11:39:16 AM | 5/24/2023 11:39:36 AM | IVR call: statement | Received call for statement for account 10426562 sent message: 42551 | 8 | 2 | 4428 | 79 | ||||||||||||||||||||||||||||||||
| 1160359 | 5/24/2023 11:38:34 AM | 5/24/2023 11:38:35 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1160357 | 47861 | 5/24/2023 11:36:58 AM | 5/24/2023 11:37:16 AM | IVR call: statement | Received call for statement for account 10075350 sent message: 42550 | 8 | 2 | 5884 | 79 | ||||||||||||||||||||||||||||||||
| 1160358 | 47860 | 5/24/2023 11:36:56 AM | 5/24/2023 11:37:09 AM | IVR call: meter-reading | Received call for meter-reading for account 10275847 Meter reading: [58] Meter type: [water] | 10 | 2 | 17349 | 81 | ||||||||||||||||||||||||||||||||
| 1160355 | 47859 | 5/24/2023 11:33:50 AM | 5/24/2023 11:34:01 AM | IVR call: meter-reading | Received call for meter-reading for account 10275847 Meter reading: [3045] Meter type: [electric] | 10 | 2 | 17349 | 81 | ||||||||||||||||||||||||||||||||
| 1160354 | 47858 | 5/24/2023 11:33:00 AM | 5/24/2023 11:33:09 AM | IVR call: meter-reading | Received call for meter-reading for account 10177158 Meter reading: [296] Meter type: [water] | 10 | 2 | 17348 | 81 | ||||||||||||||||||||||||||||||||
| 1160353 | 47857 | 5/24/2023 11:32:11 AM | 5/24/2023 11:32:21 AM | IVR call: meter-reading | Received call for meter-reading for account 10177795 Meter reading: [2953] Meter type: [water] | 10 | 2 | 17347 | 81 | ||||||||||||||||||||||||||||||||
| 1160352 | 47856 | 5/24/2023 11:31:38 AM | 5/24/2023 11:31:39 AM | IVR call: balance | Received call for balance for account 10260087 undefined | 7 | 2 | 8075 | 78 | ||||||||||||||||||||||||||||||||
| 1160351 | 47855 | 5/24/2023 11:31:20 AM | 5/24/2023 11:31:27 AM | IVR call: meter-reading | Received call for meter-reading for account 10177786 Meter reading: [1566] Meter type: [water] | 10 | 2 | 21616 | 81 | ||||||||||||||||||||||||||||||||
| 1160349 | 47854 | 5/24/2023 11:30:34 AM | 5/24/2023 11:30:35 AM | IVR call: balance | Received call for balance for account 10270087 undefined | 7 | 2 | 17947 | 78 | ||||||||||||||||||||||||||||||||
| 1160350 | 47853 | 5/24/2023 11:30:26 AM | 5/24/2023 11:30:34 AM | IVR call: meter-reading | Received call for meter-reading for account 10177788 Meter reading: [3068] Meter type: [water] | 10 | 2 | 17346 | 81 |