Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1031126 | 1/22/2023 2:46:56 PM | 1/22/2023 2:46:57 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1031122 | 1/22/2023 2:42:31 PM | 1/22/2023 2:42:31 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1031064 | 1/22/2023 12:52:59 PM | 1/22/2023 12:52:59 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1031000 | 1/22/2023 11:06:30 AM | 1/22/2023 11:06:31 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030999 | 1/22/2023 11:05:38 AM | 1/22/2023 11:05:39 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030996 | 1/22/2023 11:04:26 AM | 1/22/2023 11:04:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030995 | 1/22/2023 11:03:30 AM | 1/22/2023 11:03:30 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030878 | 1/22/2023 8:31:04 AM | 1/22/2023 8:31:04 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030866 | 1/22/2023 8:26:53 AM | 1/22/2023 8:26:53 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030862 | 1/22/2023 8:22:59 AM | 1/22/2023 8:22:59 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030854 | 1/22/2023 8:01:41 AM | 1/22/2023 8:01:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030816 | 1/22/2023 7:33:23 AM | 1/22/2023 7:33:24 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030814 | 1/22/2023 7:30:51 AM | 1/22/2023 7:30:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38639 | 1/22/2023 6:24:14 AM | 1/22/2023 6:30:02 AM | CHANGE OF OWNERSHIP | Dear Sir / Madam,<div><br></div><div>We refer to the below trial of emails.</div><div><br></div><div>Please can you forward this to your legal department, who ever deals with the below query.</div><div>I am still getting an account after my property was sold and removed from my name on the 03 June 2021. Clearance certificates was delivered to the below attorneys and my account was settled.</div><div><br></div><div>Why do I still receive an account with a balance on it and can you please close it. </div><div>I live in Centurion and cannot come to your office to sort it out.</div><div><br></div><div>Please can someone in this email respond and forward to someone in legal to assist.</div><div><br></div><div>You can close your telephone lines – no one answers – after many calls you cannot speak to someone to try and resolve the matter.</div> | 6 | 3 | 30474 | 18 | 5 | 2 | 23 | 6 | 122 | 18 | 18 | ||||||||||||||||||||||||||
| 38638 | 1/22/2023 5:55:06 AM | 3/12/2023 6:35:09 AM | LATE TERMINATION | Good afternoon Mam/Sir<div><br></div><div>Kindly please see that this account is closed.</div><div>Transfer went through on 5 July 2022.</div><div>Rates clearance certificate was issued.</div><div><br></div><div>All new accounts to go to : Mr C. Bruck</div><div> : bruckcarlo@gmail.com</div><div><br></div><div>Thanking you kindly.</div><div><br></div><div>QRC RESPONSE: Query Closed</div><div>Good Day Valued Customer</div><div>The account: 10291217 was terminated and finalized in Nov 2022. There is a credit of -R3259.25 due.</div><div>Kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:</div><div>1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into your bank account</div><div>2. Bank confirmation letter or I month stamped bank statement</div><div><br></div> | 27 | 3 | 30472 | 18 | 5 | 2 | 23 | 6 | 122 | 3/12/2023 6:35:08 AM | 143932 | 3 | 18 | 3 | |||||||||||||||||||||||
| 1030715 | 1/21/2023 8:22:04 PM | 1/21/2023 8:22:05 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030710 | 1/21/2023 5:37:02 PM | 1/21/2023 5:37:03 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030687 | 1/21/2023 4:33:55 PM | 1/21/2023 4:33:56 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030686 | 1/21/2023 4:32:44 PM | 1/21/2023 4:32:45 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1030588 | 1/21/2023 1:37:28 PM | 1/21/2023 1:37:29 PM | IVR call:? | Received call for ? for account undefined |