Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1160749 47891 5/24/2023 2:42:28 PM 5/24/2023 2:42:29 PM IVR call: balance Received call for balance for account 10037946 undefined 7 2 5421 78
1160736 47890 5/24/2023 2:30:10 PM 5/24/2023 2:30:11 PM IVR call: balance Received call for balance for account 10410922 undefined 7 2 8428 78
1160735 47889 5/24/2023 2:28:33 PM 5/24/2023 2:28:34 PM IVR call: balance Received call for balance for account 10428151 undefined 7 2 8049 78
1160724 47888 5/24/2023 2:21:41 PM 5/24/2023 2:21:42 PM IVR call: balance Received call for balance for account 10262272 undefined 7 2 22980 78
1160659 47887 5/24/2023 1:42:18 PM 5/24/2023 1:42:19 PM IVR call: balance Received call for balance for account 10396127 undefined 7 2 23651 78
1160658 47886 5/24/2023 1:41:42 PM 5/24/2023 1:41:43 PM IVR call: balance Received call for balance for account 10406206 undefined 7 2 5641 78
1160644 47885 5/24/2023 1:35:17 PM 5/24/2023 1:35:18 PM IVR call: balance Received call for balance for account 10266903 undefined 7 2 33343 78
1160640 47884 5/24/2023 1:34:24 PM 5/24/2023 1:34:25 PM IVR call: balance Received call for balance for account 10005826 undefined 7 2 5802 78
1160581 47883 5/24/2023 1:23:08 PM 5/24/2023 1:23:10 PM IVR call: balance Received call for balance for account 10427784 undefined 7 2 33342 78
1160569 47882 5/24/2023 1:20:06 PM 5/24/2023 1:20:07 PM IVR call: balance Received call for balance for account 10427784 undefined 7 2 33342 78
47881 5/24/2023 1:20:00 PM 5/24/2023 1:20:04 PM late termination Please transfer water & electricity from 10255997 to 10435501. 6 3 33341 112 4 2 23 1 113 203
1160477 47880 5/24/2023 12:50:36 PM 5/24/2023 12:50:37 PM IVR call: balance Received call for balance for account 10411961 undefined 7 2 10456 78
1160479 47879 5/24/2023 12:50:16 PM 5/24/2023 12:50:17 PM IVR call: balance Received call for balance for account 10198880 undefined 7 2 21765 78
47876 5/24/2023 12:37:46 PM 5/24/2023 12:40:14 PM Fixed leak Plumbers attached. Fixed leak  23 3 33340 144 17 3 23 1 96 778 778
1160452 47878 5/24/2023 12:36:14 PM 5/24/2023 12:36:15 PM IVR call: balance Received call for balance for account 10028264 undefined 7 2 13691 78
1160436 47877 5/24/2023 12:31:01 PM 5/24/2023 12:31:02 PM IVR call: balance Received call for balance for account 10439121 undefined 7 2 31785 78
1160431 47875 5/24/2023 12:28:29 PM 5/24/2023 12:28:30 PM IVR call: balance Received call for balance for account 10224590 undefined 7 2 13823 78
1160406 47874 5/24/2023 12:12:36 PM 5/24/2023 12:12:37 PM IVR call: balance Received call for balance for account 10044594 undefined 7 2 19781 78
1160405 47873 5/24/2023 12:12:07 PM 5/24/2023 12:12:08 PM IVR call: balance Received call for balance for account 10044594 undefined 7 2 19781 78
1160400 47872 5/24/2023 12:10:54 PM 5/24/2023 12:11:13 PM IVR call: statement Received call for statement for account 10283721 sent message: 42557 8 2 4341 79