Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1033723 1/24/2023 8:19:58 AM 1/24/2023 8:19:58 AM IVR call:? Received call for ? for account undefined
1033721 1/24/2023 8:19:27 AM 1/24/2023 8:19:27 AM IVR call:? Received call for ? for account undefined
1033720 1/24/2023 8:16:51 AM 1/24/2023 8:16:51 AM IVR call:? Received call for ? for account undefined
1033714 1/24/2023 8:14:01 AM 1/24/2023 8:14:02 AM IVR call:? Received call for ? for account undefined
1033709 1/24/2023 8:12:20 AM 1/24/2023 8:12:21 AM IVR call:? Received call for ? for account undefined
1033707 1/24/2023 8:11:44 AM 1/24/2023 8:11:45 AM IVR call:? Received call for ? for account undefined
38649 1/24/2023 8:10:06 AM 3/12/2023 11:18:38 AM LATE TERMINATION PROPERTY SOLD, TRANSFER SERVICES TO NEW OWNER.<div><br></div><div>QRC RESPONSE; SERVICES TO BE TRANSFERRED TO OWNERS ACCOUNT.</div><div><br></div><div>QRC UPDATED RESPONSE: Query Closed</div><div>Termination processed Dec 2022.&nbsp;</div><div>Consumer may forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:</div><div>1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account</div><div>2. Bank confirmation letter or 1 month stamped bank statement</div><div><br></div><div><br></div> 27 3 30484 16 5 2 23 6 76 3/12/2023 11:18:37 AM 142554 3 16 3
1033693 1/24/2023 8:07:16 AM 1/24/2023 8:07:17 AM IVR call:? Received call for ? for account undefined
1033694 1/24/2023 8:07:15 AM 1/24/2023 8:07:16 AM IVR call:? Received call for ? for account undefined
1033690 1/24/2023 8:06:46 AM 1/24/2023 8:06:47 AM IVR call:? Received call for ? for account undefined
1033685 1/24/2023 8:04:56 AM 1/24/2023 8:04:57 AM IVR call:? Received call for ? for account undefined
1033684 1/24/2023 8:04:54 AM 1/24/2023 8:04:55 AM IVR call:? Received call for ? for account undefined
1033681 1/24/2023 8:02:49 AM 1/24/2023 8:02:49 AM IVR call:? Received call for ? for account undefined
1033678 1/24/2023 8:02:17 AM 1/24/2023 8:02:17 AM IVR call:? Received call for ? for account undefined
38648 1/24/2023 7:56:19 AM 1/24/2023 7:56:35 AM Water Query Repair leaking meter pipe inside the meter box consumer side, high consumption is possible . Find meter outside the premises. 23 3 30483 144 17 3 23 1 96 778 778
1033658 1/24/2023 7:54:09 AM 1/24/2023 7:54:09 AM IVR call:? Received call for ? for account undefined
1033605 1/24/2023 7:39:52 AM 1/24/2023 7:39:52 AM IVR call:? Received call for ? for account undefined
1033602 1/24/2023 7:38:52 AM 1/24/2023 7:38:53 AM IVR call:? Received call for ? for account undefined
1033600 1/24/2023 7:38:50 AM 1/24/2023 7:38:50 AM IVR call:? Received call for ? for account undefined
1033597 1/24/2023 7:37:47 AM 1/24/2023 7:37:47 AM IVR call:? Received call for ? for account undefined