Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1033886 | 1/24/2023 9:32:29 AM | 1/24/2023 9:32:30 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033885 | 1/24/2023 9:32:07 AM | 1/24/2023 9:32:08 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033878 | 1/24/2023 9:28:18 AM | 1/24/2023 9:28:18 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033869 | 1/24/2023 9:24:48 AM | 1/24/2023 9:24:48 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033863 | 1/24/2023 9:24:41 AM | 1/24/2023 9:24:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033864 | 1/24/2023 9:24:22 AM | 1/24/2023 9:24:22 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 17224 | 1/24/2023 9:18:21 AM | 1/24/2023 9:18:24 AM | stolen pipes - leakage | Our pipes were stolen on 19 January at 7 Schultz road. Please take this in account with billing. | 23 | 3 | 16641 | 17 | 2 | 23 | 1 | 96 | 899 | ||||||||||||||||||||||||||||
| 1033840 | 1/24/2023 9:13:38 AM | 1/24/2023 9:13:38 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033837 | 1/24/2023 9:11:59 AM | 1/24/2023 9:12:00 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033816 | 1/24/2023 8:56:30 AM | 1/24/2023 8:56:31 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033813 | 1/24/2023 8:55:12 AM | 1/24/2023 8:55:12 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 37591 | 1/24/2023 8:43:19 AM | 1/24/2023 8:43:21 AM | Wrong rates again | Dear Sirs, Please find attached 3 BCM invoices: 2022 August - This one is correct as usual 2022 November - This one is not correct REV Property rates Residential - (minus) R 2004.32 ??? Property rates Residential R (plus) 2996.50 ??? 2022 December - This one is not correct Suddenly there is another Subtotal of R 1487.93 added ??? on top of the Property rates Residential of R 1498.25 We are living here for nearly 4 years and suddenly our invoice is getting higher and higher. We inquired with our neighbours, but they do not have this problem. We are in an estate with very similar houses. Can you please investigate and let us know. Kind regards Ursula and Bodo Hauptfleisch | 23 | 3 | 29948 | 5 | 2 | 23 | 8 | 50 | 2985 | ||||||||||||||||||||||||||||
| 1033783 | 1/24/2023 8:37:43 AM | 1/24/2023 8:37:43 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38650 | 1/24/2023 8:37:19 AM | 1/24/2023 8:37:38 AM | Water | <u><i><b>QRC Response 2023/01/24</b></i></u><div>Consumer to submit a copy of plumber's letter stating the date that the leak was repaired in order to commence with the leak credit.</div> | 30 | 3 | 30485 | 132 | 2 | 1 | 96 | 141800 | 230 | ||||||||||||||||||||||||||||
| 1033771 | 1/24/2023 8:31:57 AM | 1/24/2023 8:31:58 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033763 | 1/24/2023 8:31:02 AM | 1/24/2023 8:31:03 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033743 | 1/24/2023 8:26:54 AM | 1/24/2023 8:26:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033734 | 1/24/2023 8:23:16 AM | 1/24/2023 8:23:16 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033729 | 1/24/2023 8:21:34 AM | 1/24/2023 8:21:35 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1033728 | 1/24/2023 8:21:33 AM | 1/24/2023 8:21:34 AM | IVR call:? | Received call for ? for account undefined |