Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1034241 1/24/2023 12:00:21 PM 1/24/2023 12:00:21 PM IVR call:? Received call for ? for account undefined
1034207 1/24/2023 11:48:36 AM 1/24/2023 11:48:36 AM IVR call:? Received call for ? for account undefined
1034132 1/24/2023 11:22:01 AM 1/24/2023 11:22:01 AM IVR call:? Received call for ? for account undefined
1034127 1/24/2023 11:20:32 AM 1/24/2023 11:20:32 AM IVR call:? Received call for ? for account undefined
1034099 1/24/2023 11:12:02 AM 1/24/2023 11:12:02 AM IVR call:? Received call for ? for account undefined
1034097 1/24/2023 11:11:28 AM 1/24/2023 11:11:28 AM IVR call:? Received call for ? for account undefined
38652 1/24/2023 10:55:49 AM 1/24/2023 10:56:38 AM ACCOUNT OVER/READ <b>QRC RESPONSE</b><div><b>adjustment done for 2021/09 period, journal waiting to be authorized</b></div><br/><b>Journal Number</b>: [579501] 24 3 30487 11 17 2 23 1 96 141809 11 11
1034036 1/24/2023 10:37:31 AM 1/24/2023 10:37:32 AM IVR call:? Received call for ? for account undefined
1034026 1/24/2023 10:32:46 AM 1/24/2023 10:32:47 AM IVR call:? Received call for ? for account undefined
1034022 1/24/2023 10:31:43 AM 1/24/2023 10:31:43 AM IVR call:? Received call for ? for account undefined
1034017 1/24/2023 10:30:45 AM 1/24/2023 10:30:45 AM IVR call:? Received call for ? for account undefined
1034005 1/24/2023 10:29:47 AM 1/24/2023 10:29:48 AM IVR call:? Received call for ? for account undefined
1034009 1/24/2023 10:28:31 AM 1/24/2023 10:28:31 AM IVR call:? Received call for ? for account undefined
38651 1/24/2023 10:22:12 AM 2/12/2023 9:41:39 AM late termination PLEASE FINALIZE THE ACCOUNT.<div><br></div><div>QRC RESPONSE: FIRE CHARGE HAS BEEN TRANSFERRED AND IS BILLED ON NEW OWNERS ACC SINCE 202301.</div> 27 3 30486 114 5 2 23 3 50 2/12/2023 9:41:39 AM 142550 10 201 10
1033966 1/24/2023 10:04:05 AM 1/24/2023 10:04:08 AM IVR call:? Received call for ? for account undefined
1033922 1/24/2023 9:43:13 AM 1/24/2023 9:43:14 AM IVR call:? Received call for ? for account undefined
1033906 1/24/2023 9:37:18 AM 1/24/2023 9:37:19 AM IVR call:? Received call for ? for account undefined
1033891 1/24/2023 9:34:24 AM 1/24/2023 9:34:25 AM IVR call:? Received call for ? for account undefined
1033890 1/24/2023 9:33:34 AM 1/24/2023 9:33:34 AM IVR call:? Received call for ? for account undefined
1033888 1/24/2023 9:32:44 AM 1/24/2023 9:32:45 AM IVR call:? Received call for ? for account undefined