Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1034322 | 1/24/2023 12:44:03 PM | 1/24/2023 12:44:03 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034319 | 1/24/2023 12:42:53 PM | 1/24/2023 12:42:54 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034306 | 1/24/2023 12:34:30 PM | 1/24/2023 12:34:31 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034305 | 1/24/2023 12:34:24 PM | 1/24/2023 12:34:25 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034298 | 1/24/2023 12:32:28 PM | 1/24/2023 12:32:28 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034297 | 1/24/2023 12:31:47 PM | 1/24/2023 12:31:47 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034290 | 1/24/2023 12:28:00 PM | 1/24/2023 12:28:00 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38653 | 1/24/2023 12:24:51 PM | 3/12/2023 10:41:33 AM | TRANSFER OF SERVICES | PLEASE TRANSFER SERVICES FROM TENANT ACC TO THE OWNERS ACCOUNT NO.10360466.<div><br></div><div>QRC RESPONSE: Bother new owner and previous owner account is being billed with same ssrvidces .</div><div>Email sent to billing to remove services from precious owners account, as new owner is billed for same service.</div><div><br></div><div>QRC UPDATED RESPONSE: QUERY CLOSED</div><div>Request to transfer tenant account to owner account should be referred to the Data Quality Section for assessment of the owner/tenant project or to Bad Debt Section as accounts are related to Estate Late tenant.</div><div><br></div> | 27 | 3 | 30488 | 114 | 5 | 3 | 23 | 6 | 76 | 3/12/2023 10:41:33 AM | 142551 | 3 | 201 | 3 | |||||||||||||||||||||||
| 1034281 | 1/24/2023 12:24:27 PM | 1/24/2023 12:24:28 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034279 | 1/24/2023 12:23:58 PM | 1/24/2023 12:23:59 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034267 | 1/24/2023 12:16:57 PM | 1/24/2023 12:16:57 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034265 | 1/24/2023 12:16:03 PM | 1/24/2023 12:16:04 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034263 | 1/24/2023 12:14:01 PM | 1/24/2023 12:14:02 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034261 | 1/24/2023 12:13:22 PM | 1/24/2023 12:13:23 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034256 | 1/24/2023 12:07:58 PM | 1/24/2023 12:07:59 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034254 | 1/24/2023 12:07:10 PM | 1/24/2023 12:07:11 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034253 | 1/24/2023 12:07:09 PM | 1/24/2023 12:07:09 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034252 | 1/24/2023 12:06:53 PM | 1/24/2023 12:06:53 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034250 | 1/24/2023 12:06:20 PM | 1/24/2023 12:06:21 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1034248 | 1/24/2023 12:06:05 PM | 1/24/2023 12:06:06 PM | IVR call:? | Received call for ? for account undefined |