Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1034432 1/24/2023 1:22:54 PM 1/24/2023 1:22:54 PM IVR call:? Received call for ? for account undefined
1034431 1/24/2023 1:22:41 PM 1/24/2023 1:22:42 PM IVR call:? Received call for ? for account undefined
1034429 1/24/2023 1:22:07 PM 1/24/2023 1:22:08 PM IVR call:? Received call for ? for account undefined
1034426 1/24/2023 1:20:40 PM 1/24/2023 1:20:41 PM IVR call:? Received call for ? for account undefined
1034425 1/24/2023 1:19:47 PM 1/24/2023 1:19:47 PM IVR call:? Received call for ? for account undefined
1034424 1/24/2023 1:19:04 PM 1/24/2023 1:19:04 PM IVR call:? Received call for ? for account undefined
38655 1/24/2023 1:17:44 PM 1/24/2023 1:17:46 PM WATER CONSUMERS METER WERE CHANGED AND LAST READING WERE CAPTURED AS ACTUAL READING ON THE NEW METER THIS DATING BACK TO 202001.<div>3 200502451 MW08 20201001 3 6 N SMARTW</div><div>2021/01/18 3 228.000 1.00000 132.000 C 2021/02/22 NEW METER</div><div><br></div><div>Option</div><div>4 S200502451 MW08 20201001 20201119 7 7 N SMARTW</div><div>020/11/19 7 96.000 1.00000 C 2021/02/22 1312</div><div>2020/11/18 3 96.000 1.00000 60.000 C 2020/12/26</div><div><br></div> 30 3 30490 23 2 1 112 23
1034397 1/24/2023 1:07:54 PM 1/24/2023 1:07:55 PM IVR call:? Received call for ? for account undefined
1034394 1/24/2023 1:07:37 PM 1/24/2023 1:07:38 PM IVR call:? Received call for ? for account undefined
38654 1/24/2023 1:02:05 PM 1/30/2023 9:29:22 AM Water Query water query 6 months policy adjustment 2022.05.27-2022.10.05 and plumbers report submitted for leaking toilet 23 3 30489 144 17 3 23 1 96 778 778
1034361 1/24/2023 12:56:01 PM 1/24/2023 12:56:01 PM IVR call:? Received call for ? for account undefined
1034360 1/24/2023 12:55:47 PM 1/24/2023 12:55:48 PM IVR call:? Received call for ? for account undefined
1034359 1/24/2023 12:55:01 PM 1/24/2023 12:55:01 PM IVR call:? Received call for ? for account undefined
1034358 1/24/2023 12:54:52 PM 1/24/2023 12:54:53 PM IVR call:? Received call for ? for account undefined
1034349 1/24/2023 12:52:06 PM 1/24/2023 12:52:07 PM IVR call:? Received call for ? for account undefined
1034345 1/24/2023 12:51:17 PM 1/24/2023 12:51:18 PM IVR call:? Received call for ? for account undefined
1034342 1/24/2023 12:50:29 PM 1/24/2023 12:50:30 PM IVR call:? Received call for ? for account undefined
1034332 1/24/2023 12:48:31 PM 1/24/2023 12:48:31 PM IVR call:? Received call for ? for account undefined
1034327 1/24/2023 12:46:26 PM 1/24/2023 12:46:27 PM IVR call:? Received call for ? for account undefined
1034323 1/24/2023 12:45:29 PM 1/24/2023 12:45:30 PM IVR call:? Received call for ? for account undefined