Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1035347 | 1/25/2023 7:15:15 AM | 1/25/2023 7:15:16 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035346 | 1/25/2023 7:14:52 AM | 1/25/2023 7:14:53 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035341 | 1/25/2023 7:14:32 AM | 1/25/2023 7:14:33 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035336 | 1/25/2023 7:13:42 AM | 1/25/2023 7:13:42 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035318 | 1/25/2023 7:06:14 AM | 1/25/2023 7:06:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035317 | 1/25/2023 7:05:45 AM | 1/25/2023 7:05:46 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035309 | 1/25/2023 7:02:35 AM | 1/25/2023 7:02:36 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035307 | 1/25/2023 7:01:58 AM | 1/25/2023 7:02:00 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035299 | 1/25/2023 6:59:31 AM | 1/25/2023 6:59:31 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035297 | 1/25/2023 6:58:57 AM | 1/25/2023 6:58:57 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035251 | 1/25/2023 6:40:46 AM | 1/25/2023 6:40:46 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035249 | 1/25/2023 6:39:02 AM | 1/25/2023 6:39:03 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38659 | 1/25/2023 6:26:49 AM | 3/12/2023 12:10:32 PM | TRANSFER OF WATER AND RATES | please transfer rates and water charges from the previous owners acc no-10380314 to the new acc no-10433233 property was sold <div><br></div><div>QRC RESPONSE: Under review</div><div>A request has been submitted on 12.03.2023 to Billing and Rates departments to terminate the previous acc: 10380314. Kindly review the March 2023 and/or April 2023 statement for updated amendments. Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:</div><div>1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account</div><div>2. Bank confirmation letter or 1 month stamped bank statement</div> | 27 | 3 | 30494 | 145 | 5 | 2 | 23 | 6 | 76 | 3/12/2023 12:10:32 PM | 144068 | 3 | 780 | 3 | |||||||||||||||||||||||
| 1035208 | 1/25/2023 6:23:14 AM | 1/25/2023 6:23:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035193 | 1/25/2023 6:17:08 AM | 1/25/2023 6:17:09 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035192 | 1/25/2023 6:16:47 AM | 1/25/2023 6:16:48 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035186 | 1/25/2023 6:07:59 AM | 1/25/2023 6:08:00 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035183 | 1/25/2023 6:04:02 AM | 1/25/2023 6:04:03 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035181 | 1/25/2023 6:03:22 AM | 1/25/2023 6:03:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035180 | 1/25/2023 6:02:46 AM | 1/25/2023 6:02:47 AM | IVR call:? | Received call for ? for account undefined |