Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1035560 1/25/2023 8:39:56 AM 1/25/2023 8:39:57 AM IVR call:? Received call for ? for account undefined
1035555 1/25/2023 8:39:13 AM 1/25/2023 8:39:14 AM IVR call:? Received call for ? for account undefined
1035554 1/25/2023 8:38:51 AM 1/25/2023 8:38:52 AM IVR call:? Received call for ? for account undefined
38662 1/25/2023 8:37:28 AM 3/29/2023 8:34:05 AM DUPLICATION OF METERS PLEASE CLOSE NE METER  6 3 30497 114 17 2 23 1 112 144826 201
1035533 1/25/2023 8:31:05 AM 1/25/2023 8:31:06 AM IVR call:? Received call for ? for account undefined
1035530 1/25/2023 8:29:22 AM 1/25/2023 8:29:22 AM IVR call:? Received call for ? for account undefined
38661 1/25/2023 8:27:19 AM 5/2/2023 12:49:18 PM Water query High water consumption<div>QRC Response ,Query closed&nbsp; .</div><div>Refer to new query #102603</div> 27 3 30496 140 17 3 23 1 96 5/2/2023 12:49:15 PM 230 238 230
1035525 1/25/2023 8:24:56 AM 1/25/2023 8:24:57 AM IVR call:? Received call for ? for account undefined
1035524 1/25/2023 8:24:10 AM 1/25/2023 8:24:11 AM IVR call:? Received call for ? for account undefined
1035516 1/25/2023 8:22:07 AM 1/25/2023 8:22:07 AM IVR call:? Received call for ? for account undefined
38660 1/25/2023 8:14:52 AM 1/25/2023 8:15:55 AM Water query Repaired leaking meter. 30 3 30495 140 3 1 96 238 238
1035492 1/25/2023 8:11:49 AM 1/25/2023 8:11:50 AM IVR call:? Received call for ? for account undefined
1035458 1/25/2023 7:55:50 AM 1/25/2023 7:55:51 AM IVR call:? Received call for ? for account undefined
1035457 1/25/2023 7:55:16 AM 1/25/2023 7:55:17 AM IVR call:? Received call for ? for account undefined
1035456 1/25/2023 7:54:16 AM 1/25/2023 7:54:17 AM IVR call:? Received call for ? for account undefined
1035453 1/25/2023 7:53:11 AM 1/25/2023 7:53:12 AM IVR call:? Received call for ? for account undefined
1035384 1/25/2023 7:26:14 AM 1/25/2023 7:26:15 AM IVR call:? Received call for ? for account undefined
1035353 1/25/2023 7:16:25 AM 1/25/2023 7:16:26 AM IVR call:? Received call for ? for account undefined
1035349 1/25/2023 7:15:49 AM 1/25/2023 7:15:50 AM IVR call:? Received call for ? for account undefined
1035352 1/25/2023 7:15:32 AM 1/25/2023 7:15:32 AM IVR call:? Received call for ? for account undefined