Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1035896 | 1/25/2023 10:30:08 AM | 1/25/2023 10:30:08 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035890 | 1/25/2023 10:29:27 AM | 1/25/2023 10:29:28 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035863 | 1/25/2023 10:23:12 AM | 1/25/2023 10:23:12 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38666 | 1/25/2023 10:21:19 AM | 2/3/2023 1:38:35 PM | HIGH CONSUMPTION | <b><u>QRC RESPONSE:</u> Six months policy adjustment done</b><br/><b>Journal Number</b>: [580505]<br/><b>Journal Amount</b>: [-R51,045.19] | 27 | 3 | 30501 | 15 | 5 | 2 | 23 | 2 | 101 | 2/3/2023 1:38:29 PM | 141834 | 3 | 15 | 3 | |||||||||||||||||||||||
| 1035851 | 1/25/2023 10:18:16 AM | 1/25/2023 10:18:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035846 | 1/25/2023 10:17:46 AM | 1/25/2023 10:17:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38665 | 1/25/2023 10:14:27 AM | 1/25/2023 10:14:54 AM | HIGH WATER CONSUMPTION | <b>QRC RESPONSE: Six months policy adjustment done.</b><br><b>Journal Number</b>: [580140] | 24 | 3 | 30500 | 15 | 15 | 2 | 23 | 1 | 101 | 141828 | 15 | 15 | |||||||||||||||||||||||||
| 1035827 | 1/25/2023 10:11:36 AM | 1/25/2023 10:11:36 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035821 | 1/25/2023 10:10:51 AM | 1/25/2023 10:10:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38664 | 1/25/2023 10:00:02 AM | 1/25/2023 10:00:03 AM | late termination | late terminatio of account,reversal of water interest charges, reversal of eletricity interest charges | 30 | 3 | 30499 | 141 | 3 | 6 | 122 | 239 | |||||||||||||||||||||||||||||
| 1035795 | 1/25/2023 9:58:37 AM | 1/25/2023 9:58:38 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035793 | 1/25/2023 9:57:52 AM | 1/25/2023 9:57:53 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035791 | 1/25/2023 9:56:58 AM | 1/25/2023 9:56:59 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035787 | 1/25/2023 9:55:19 AM | 1/25/2023 9:55:20 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035785 | 1/25/2023 9:54:43 AM | 1/25/2023 9:54:43 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035770 | 1/25/2023 9:47:21 AM | 1/25/2023 9:47:22 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035763 | 1/25/2023 9:45:16 AM | 1/25/2023 9:45:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035761 | 1/25/2023 9:44:40 AM | 1/25/2023 9:44:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035759 | 1/25/2023 9:44:13 AM | 1/25/2023 9:44:14 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035754 | 1/25/2023 9:43:26 AM | 1/25/2023 9:43:27 AM | IVR call:? | Received call for ? for account undefined |