Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1170070 | 49125 | 6/2/2023 7:58:34 AM | 6/2/2023 7:58:51 AM | IVR call: statement | Received call for statement for account 10280395 sent message: 43424 | 8 | 2 | 28923 | 79 | ||||||||||||||||||||||||||||||||
| 1170065 | 49124 | 6/2/2023 7:57:48 AM | 6/2/2023 7:57:49 AM | IVR call: balance | Received call for balance for account 20015695 undefined | 7 | 2 | 32316 | 78 | ||||||||||||||||||||||||||||||||
| 1170049 | 49123 | 6/2/2023 7:55:17 AM | 6/2/2023 7:55:39 AM | IVR call: statement | Received call for statement for account 10043328 sent message: 43423 | 8 | 2 | 18612 | 79 | ||||||||||||||||||||||||||||||||
| 1169979 | 49122 | 6/2/2023 7:32:47 AM | 6/2/2023 7:32:48 AM | IVR call: balance | Received call for balance for account 10028264 undefined | 7 | 2 | 13691 | 78 | ||||||||||||||||||||||||||||||||
| 1169967 | 49121 | 6/2/2023 7:30:27 AM | 6/2/2023 7:30:28 AM | IVR call: balance | Received call for balance for account 10037247 undefined | 7 | 2 | 32767 | 78 | ||||||||||||||||||||||||||||||||
| 49120 | 6/2/2023 7:19:29 AM | 6/2/2023 7:19:31 AM | WATER | PLEASE SPLIT CONSUMPTION | 6 | 3 | 33590 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 11901 | 6/2/2023 7:17:59 AM | 6/2/2023 7:18:02 AM | 804 SKY | Interim charges applied and are incorrect. The correct reading is: Current (06.04.2023) 1220, previous (06.03.2023) 1210. | 23 | 3 | 30656 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 1169939 | 49119 | 6/2/2023 7:15:03 AM | 6/2/2023 7:15:05 AM | IVR call: balance | Received call for balance for account 10024802 undefined | 7 | 2 | 4369 | 78 | ||||||||||||||||||||||||||||||||
| 1169934 | 49118 | 6/2/2023 7:14:04 AM | 6/2/2023 7:14:06 AM | IVR call: balance | Received call for balance for account 10020751 undefined | 7 | 2 | 25987 | 78 | ||||||||||||||||||||||||||||||||
| 1169930 | 49117 | 6/2/2023 7:11:23 AM | 6/2/2023 7:11:45 AM | IVR call: statement | Received call for statement for account 10430468 sent message: 43418 | 8 | 2 | 16984 | 79 | ||||||||||||||||||||||||||||||||
| 1169926 | 49116 | 6/2/2023 7:04:28 AM | 6/2/2023 7:04:29 AM | IVR call: balance | Received call for balance for account 10247346 undefined | 7 | 2 | 4057 | 78 | ||||||||||||||||||||||||||||||||
| 11901 | 6/2/2023 7:04:11 AM | 6/2/2023 7:04:13 AM | 801 SKY | Interim charges applied and are incorrect. The correct reading is: Current (06.04.2023) 279, previous (06.03.2023) 269. | 23 | 3 | 30564 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 1169925 | 49115 | 6/2/2023 7:03:04 AM | 6/2/2023 7:03:26 AM | IVR call: statement | Received call for statement for account 10414677 sent message: 43415 | 8 | 2 | 6087 | 79 | ||||||||||||||||||||||||||||||||
| 1169913 | 49114 | 6/2/2023 6:57:40 AM | 6/2/2023 6:58:18 AM | IVR call: statement | Received call for statement for account 10360938 sent message: 43414 | 8 | 2 | 26954 | 79 | ||||||||||||||||||||||||||||||||
| 1169911 | 49113 | 6/2/2023 6:55:38 AM | 6/2/2023 6:55:53 AM | IVR call: statement | Received call for statement for account 10262943 sent message: 43413 | 8 | 2 | 17935 | 79 | ||||||||||||||||||||||||||||||||
| 1169910 | 49112 | 6/2/2023 6:53:29 AM | 6/2/2023 6:53:30 AM | IVR call: balance | Received call for balance for account 10353878 undefined | 7 | 2 | 9202 | 78 | ||||||||||||||||||||||||||||||||
| 1169903 | 49111 | 6/2/2023 6:49:19 AM | 6/2/2023 6:49:20 AM | IVR call: balance | Received call for balance for account 10397130 undefined | 7 | 2 | 11446 | 78 | ||||||||||||||||||||||||||||||||
| 1169902 | 49110 | 6/2/2023 6:48:15 AM | 6/2/2023 6:48:16 AM | IVR call: balance | Received call for balance for account 10439121 undefined | 7 | 2 | 31785 | 78 | ||||||||||||||||||||||||||||||||
| 1169891 | 49109 | 6/2/2023 6:41:03 AM | 6/2/2023 6:41:05 AM | IVR call: balance | Received call for balance for account 10009140 undefined | 7 | 2 | 18507 | 78 | ||||||||||||||||||||||||||||||||
| 49108 | 6/2/2023 6:40:07 AM | 6/2/2023 6:40:10 AM | high water consumption queried please apply six months policy | six months policy requested | 6 | 3 | 33589 | 150 | 15 | 2 | 23 | 1 | 101 | 903 |