Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1036479 | 1/25/2023 2:43:33 PM | 1/25/2023 2:43:34 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036478 | 1/25/2023 2:42:48 PM | 1/25/2023 2:42:48 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036429 | 1/25/2023 2:17:28 PM | 1/25/2023 2:17:29 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036426 | 1/25/2023 2:17:24 PM | 1/25/2023 2:17:25 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036425 | 1/25/2023 2:17:16 PM | 1/25/2023 2:17:17 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036424 | 1/25/2023 2:16:59 PM | 1/25/2023 2:17:00 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036422 | 1/25/2023 2:16:49 PM | 1/25/2023 2:16:50 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036387 | 1/25/2023 2:05:59 PM | 1/25/2023 2:06:00 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036371 | 1/25/2023 1:59:18 PM | 1/25/2023 1:59:19 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036346 | 1/25/2023 1:47:15 PM | 1/25/2023 1:47:16 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 19114 | 1/25/2023 1:44:40 PM | 4/15/2023 10:47:23 AM | Unbilled Refuse | Account Back Charged with Unbilled Refuse Project. Requested verification from Solid Waste: 25.01.2023<div><br></div><div>QRC Update- Response received from Solid Waste on 31.03.2023: </div><div>Solid Waste Coastal is not servicing the farm near N6. Kindly requesting your office to cancel the charges of R679.13 and credit the client.</div><div><br></div><div>QRC UPDATE2: Query Closed</div><div>All Refuse charges from May 2021 including all interest has been reversed. Adjustments will reflect on the April 2023 statement.</div><br/><b>Journal Amount</b>: [-R22,012.08] | 27 | 3 | 18675 | 3 | 5 | 2 | 23 | 4 | 120 | 4/15/2023 10:47:16 AM | 143128 | 3 | 3 | 3 | |||||||||||||||||||||||
| 24411 | 1/25/2023 1:44:01 PM | 1/25/2023 1:44:04 PM | Water tariff query | Good day team, we have been billed an extremely high water tariff from the period from November 2021 to March 2022. Could you please check if there was not an error on our account. Attached you will find a letter from the plumber on repairs carried out. | 23 | 3 | 24064 | 15 | 2 | 23 | 1 | 50 | 2315 | ||||||||||||||||||||||||||||
| 1036340 | 1/25/2023 1:43:58 PM | 1/25/2023 1:43:59 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036335 | 1/25/2023 1:42:42 PM | 1/25/2023 1:42:43 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036331 | 1/25/2023 1:41:39 PM | 1/25/2023 1:41:39 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036329 | 1/25/2023 1:41:01 PM | 1/25/2023 1:41:02 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036323 | 1/25/2023 1:40:51 PM | 1/25/2023 1:40:51 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036307 | 1/25/2023 1:31:40 PM | 1/25/2023 1:31:42 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1036303 | 1/25/2023 1:30:58 PM | 1/25/2023 1:30:58 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38674 | 1/25/2023 1:30:00 PM | 1/25/2023 1:30:04 PM | water | PLEASE SPLIT THE CONSUMPTION | 6 | 3 | 30509 | 114 | 17 | 2 | 23 | 1 | 112 | 201 |