Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1037350 | 1/26/2023 8:45:04 AM | 1/26/2023 8:45:04 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037339 | 1/26/2023 8:42:24 AM | 1/26/2023 8:42:25 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 36686 | 1/26/2023 8:35:56 AM | 1/26/2023 8:37:09 AM | underground leak found on property | QRC RESPONSE: Phoned consumer as he has been sending messages regarding his account.<div>Consumer says he reported that there was a underground leak at his property and will send all documents, gave email to submit.</div><br/><b>Monitoring Reason</b>: [Leak underground found -consumption still high] | 21 | 3 | 2764 | 10 | 17 | 3 | 23 | 1 | 96 | 10 | 10 | ||||||||||||||||||||||||||
| 1037313 | 1/26/2023 8:35:34 AM | 1/26/2023 8:35:35 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037304 | 1/26/2023 8:33:19 AM | 1/26/2023 8:33:19 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037296 | 1/26/2023 8:29:37 AM | 1/26/2023 8:29:38 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037286 | 1/26/2023 8:24:33 AM | 1/26/2023 8:24:34 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037262 | 1/26/2023 8:16:46 AM | 1/26/2023 8:16:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037259 | 1/26/2023 8:16:04 AM | 1/26/2023 8:16:05 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037241 | 1/26/2023 8:08:16 AM | 1/26/2023 8:08:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037221 | 1/26/2023 7:58:20 AM | 1/26/2023 7:58:21 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38681 | 1/26/2023 7:55:51 AM | 1/26/2023 7:55:53 AM | WATER | PLEASE SPLIT THE CONSUMPTION<div><br></div> | 6 | 3 | 30516 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 1037216 | 1/26/2023 7:54:46 AM | 1/26/2023 7:54:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037215 | 1/26/2023 7:53:53 AM | 1/26/2023 7:53:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037207 | 1/26/2023 7:45:47 AM | 1/26/2023 7:45:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38680 | 1/26/2023 7:39:49 AM | 1/26/2023 7:39:52 AM | LATE TERMINATION | ERF 44247 AND EFR 44248 WAS CONSOLIDATED TO ERF 60770 CAN YOU PLEASE CLOSE THE ACCOUNT AS THE SERVICES ARE CHARGING FROM THE CONSOLIDATED ONE AC NO.10397616. | 6 | 3 | 30515 | 114 | 15 | 2 | 23 | 1 | 50 | 201 | |||||||||||||||||||||||||||
| 1037196 | 1/26/2023 7:36:43 AM | 1/26/2023 7:36:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037172 | 1/26/2023 7:29:56 AM | 1/26/2023 7:29:57 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1037160 | 1/26/2023 7:25:34 AM | 1/26/2023 7:25:35 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 12926 | 1/26/2023 7:24:04 AM | 1/26/2023 7:24:07 AM | WATER | PLEASE SPLIT CONSUMPTION OF 266KL | 6 | 3 | 12051 | 114 | 17 | 2 | 23 | 1 | 112 | 201 |