Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1161259 | 47951 | 5/25/2023 8:49:35 AM | 5/25/2023 8:49:36 AM | IVR call: balance | Received call for balance for account 10442419 undefined | 7 | 2 | 33345 | 78 | ||||||||||||||||||||||||||||||||
| 1161247 | 47950 | 5/25/2023 8:42:48 AM | 5/25/2023 8:43:10 AM | IVR call: statement | Received call for statement for account 10095130 sent message: 42589 | 8 | 2 | 8760 | 79 | ||||||||||||||||||||||||||||||||
| 1161246 | 47949 | 5/25/2023 8:41:56 AM | 5/25/2023 8:41:57 AM | IVR call: balance | Received call for balance for account 10095130 undefined | 7 | 2 | 8760 | 78 | ||||||||||||||||||||||||||||||||
| 1161243 | 47948 | 5/25/2023 8:38:04 AM | 5/25/2023 8:38:05 AM | IVR call: balance | Received call for balance for account 10399720 undefined | 7 | 2 | 20403 | 78 | ||||||||||||||||||||||||||||||||
| 1161239 | 47947 | 5/25/2023 8:37:06 AM | 5/25/2023 8:37:11 AM | IVR call: balance | Received call for balance for account 10399720 undefined | 7 | 2 | 20403 | 78 | ||||||||||||||||||||||||||||||||
| 1161228 | 47945 | 5/25/2023 8:32:02 AM | 5/25/2023 8:32:03 AM | IVR call: balance | Received call for balance for account 10422574 undefined | 7 | 2 | 29921 | 78 | ||||||||||||||||||||||||||||||||
| 1161185 | 47944 | 5/25/2023 8:14:24 AM | 5/25/2023 8:14:25 AM | IVR call: balance | Received call for balance for account 10442528 undefined | 7 | 2 | 31244 | 78 | ||||||||||||||||||||||||||||||||
| 1161142 | 47943 | 5/25/2023 7:59:37 AM | 5/25/2023 8:00:11 AM | IVR call: statement | Received call for statement for account 10063884 sent message: 42588 | 8 | 2 | 4544 | 79 | ||||||||||||||||||||||||||||||||
| 47942 | 5/25/2023 7:59:05 AM | 5/25/2023 8:00:24 AM | Water Meter not changed from previous owner | We purchased a house in May 2022, the water meter has not been changed from the previous owners account to our new account. This needs to be correct please. Please see attached our March statement for further details. | 23 | 3 | 24700 | 4 | 2 | 23 | 1 | 113 | 3412 | ||||||||||||||||||||||||||||
| 1161125 | 47941 | 5/25/2023 7:50:05 AM | 5/25/2023 7:50:06 AM | IVR call: balance | Received call for balance for account 10409317 undefined | 7 | 2 | 13090 | 78 | ||||||||||||||||||||||||||||||||
| 1161114 | 47940 | 5/25/2023 7:41:07 AM | 5/25/2023 7:41:08 AM | IVR call: balance | Received call for balance for account 10384189 undefined | 7 | 2 | 7573 | 78 | ||||||||||||||||||||||||||||||||
| 1161103 | 47939 | 5/25/2023 7:30:42 AM | 5/25/2023 7:30:43 AM | IVR call: balance | Received call for balance for account 10027956 undefined | 7 | 2 | 6389 | 78 | ||||||||||||||||||||||||||||||||
| 1161099 | 47938 | 5/25/2023 7:28:04 AM | 5/25/2023 7:28:21 AM | IVR call: statement | Received call for statement for account 10287370 sent message: 42583 | 8 | 2 | 29683 | 79 | ||||||||||||||||||||||||||||||||
| 1161097 | 47937 | 5/25/2023 7:27:02 AM | 5/25/2023 7:27:03 AM | IVR call: balance | Received call for balance for account 10287370 undefined | 7 | 2 | 29683 | 78 | ||||||||||||||||||||||||||||||||
| 1161095 | 47936 | 5/25/2023 7:26:44 AM | 5/25/2023 7:26:45 AM | IVR call: balance | Received call for balance for account 10427319 undefined | 7 | 2 | 14138 | 78 | ||||||||||||||||||||||||||||||||
| 1161088 | 47935 | 5/25/2023 7:19:47 AM | 5/25/2023 7:19:48 AM | IVR call: balance | Received call for balance for account 10387537 undefined | 7 | 2 | 28325 | 78 | ||||||||||||||||||||||||||||||||
| 1161087 | 47934 | 5/25/2023 7:18:40 AM | 5/25/2023 7:18:42 AM | IVR call: balance | Received call for balance for account 10387537 undefined | 7 | 2 | 28325 | 78 | ||||||||||||||||||||||||||||||||
| 1161085 | 47933 | 5/25/2023 7:17:36 AM | 5/25/2023 7:17:37 AM | IVR call: balance | Received call for balance for account 10050431 undefined | 7 | 2 | 9439 | 78 | ||||||||||||||||||||||||||||||||
| 1161071 | 47932 | 5/25/2023 7:11:52 AM | 5/25/2023 7:11:53 AM | IVR call: balance | Received call for balance for account 10044594 undefined | 7 | 2 | 19781 | 78 | ||||||||||||||||||||||||||||||||
| 1161068 | 47931 | 5/25/2023 7:11:38 AM | 5/25/2023 7:11:39 AM | IVR call: balance | Received call for balance for account 10397006 undefined | 7 | 2 | 9610 | 78 |