Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1037923 1/26/2023 1:48:28 PM 1/26/2023 1:48:28 PM IVR call:? Received call for ? for account undefined
1037886 1/26/2023 1:30:24 PM 1/26/2023 1:30:25 PM IVR call:? Received call for ? for account undefined
38686 1/26/2023 1:29:03 PM 3/10/2023 11:26:03 AM water leak Replace damage pipe with a new one 23 3 30521 134 17 3 23 1 96 232 778
1037857 1/26/2023 1:14:52 PM 1/26/2023 1:14:53 PM IVR call:? Received call for ? for account undefined
38685 1/26/2023 1:14:06 PM 3/15/2023 12:46:21 PM Water QRC Response:Plumber's letter received<div><u><i>Leak Cr edit done</i></u></div><div><i style="">Water has been adjusted with a Cr of R 69356.93 (Inclusive of Vat)and (Interest&nbsp;reversal)</i></div><b>Journal Number</b>: [623172]<br/><b>Journal Amount</b>: [69356.93] 27 3 30520 132 17 2 23 1 96 3/15/2023 12:46:10 PM 142477 2 230 2
1037855 1/26/2023 1:13:52 PM 1/26/2023 1:13:52 PM IVR call:? Received call for ? for account undefined
1037847 1/26/2023 1:11:12 PM 1/26/2023 1:11:12 PM IVR call:? Received call for ? for account undefined
1037845 1/26/2023 1:10:23 PM 1/26/2023 1:10:24 PM IVR call:? Received call for ? for account undefined
1037844 1/26/2023 1:10:03 PM 1/26/2023 1:10:04 PM IVR call:? Received call for ? for account undefined
38684 1/26/2023 1:07:13 PM 4/28/2023 8:54:52 AM water leak Fix burst leading pipe on BCM paperwork from water works. Submitted&nbsp; 23 3 30519 134 17 3 23 1 96 232 778
1037800 1/26/2023 12:48:25 PM 1/26/2023 12:48:26 PM IVR call:? Received call for ? for account undefined
1037798 1/26/2023 12:47:47 PM 1/26/2023 12:47:47 PM IVR call:? Received call for ? for account undefined
1037791 1/26/2023 12:45:04 PM 1/26/2023 12:45:05 PM IVR call:? Received call for ? for account undefined
1037784 1/26/2023 12:44:02 PM 1/26/2023 12:44:04 PM IVR call:? Received call for ? for account undefined
1037776 1/26/2023 12:42:43 PM 1/26/2023 12:42:44 PM IVR call:? Received call for ? for account undefined
1037764 1/26/2023 12:33:52 PM 1/26/2023 12:33:53 PM IVR call:? Received call for ? for account undefined
1037761 1/26/2023 12:33:07 PM 1/26/2023 12:33:08 PM IVR call:? Received call for ? for account undefined
1037757 1/26/2023 12:30:44 PM 1/26/2023 12:30:45 PM IVR call:? Received call for ? for account undefined
1037753 1/26/2023 12:29:13 PM 1/26/2023 12:29:14 PM IVR call:? Received call for ? for account undefined
1037749 1/26/2023 12:28:12 PM 1/26/2023 12:28:12 PM IVR call:? Received call for ? for account undefined