Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1038228 1/26/2023 4:42:17 PM 1/26/2023 4:42:18 PM IVR call:? Received call for ? for account undefined
1038227 1/26/2023 4:41:53 PM 1/26/2023 4:41:54 PM IVR call:? Received call for ? for account undefined
1038223 1/26/2023 4:33:27 PM 1/26/2023 4:33:28 PM IVR call:? Received call for ? for account undefined
1038220 1/26/2023 4:32:47 PM 1/26/2023 4:32:48 PM IVR call:? Received call for ? for account undefined
1038154 1/26/2023 4:10:36 PM 1/26/2023 4:10:36 PM IVR call:? Received call for ? for account undefined
1038121 1/26/2023 3:44:02 PM 1/26/2023 3:44:02 PM IVR call:? Received call for ? for account undefined
1038120 1/26/2023 3:43:15 PM 1/26/2023 3:43:16 PM IVR call:? Received call for ? for account undefined
1038119 1/26/2023 3:42:36 PM 1/26/2023 3:42:36 PM IVR call:? Received call for ? for account undefined
1038087 1/26/2023 3:29:02 PM 1/26/2023 3:29:03 PM IVR call:? Received call for ? for account undefined
1038044 1/26/2023 3:05:41 PM 1/26/2023 3:05:41 PM IVR call:? Received call for ? for account undefined
1038041 1/26/2023 3:02:47 PM 1/26/2023 3:02:48 PM IVR call:? Received call for ? for account undefined
1038008 1/26/2023 2:46:28 PM 1/26/2023 2:46:29 PM IVR call:? Received call for ? for account undefined
1038005 1/26/2023 2:41:00 PM 1/26/2023 2:41:00 PM IVR call:? Received call for ? for account undefined
1038004 1/26/2023 2:40:58 PM 1/26/2023 2:40:58 PM IVR call:? Received call for ? for account undefined
1037949 1/26/2023 2:07:26 PM 1/26/2023 2:07:27 PM IVR call:? Received call for ? for account undefined
1037937 1/26/2023 1:57:11 PM 1/26/2023 1:57:12 PM IVR call:? Received call for ? for account undefined
38688 1/26/2023 1:54:59 PM 3/3/2023 10:52:08 AM late termination (pre owner 10422079. Late termination..prev owner 10422079..new owner 10422515.&nbsp;<div>QRC RESPONSE: DATE 12/02/2023</div><div>ACCOUNT TERMINATED</div> 27 3 30523 21 5 2 23 6 122 2/12/2023 10:40:43 AM 143545 12 21 12
1037933 1/26/2023 1:54:29 PM 1/26/2023 1:54:30 PM IVR call:? Received call for ? for account undefined
1037931 1/26/2023 1:53:19 PM 1/26/2023 1:53:20 PM IVR call:? Received call for ? for account undefined
38687 1/26/2023 1:52:02 PM 5/24/2023 12:51:10 PM Leaking meter Find meter outside premises check and test meter find meter leaking then replace meter and install new meter<div>QRC RESPONSE: DATE 12/02/2023</div><div>One more reading needed for average to monitor account.</div><br/><b>Monitoring Reason</b>: [one more reading needed for average] 23 3 30522 134 17 3 23 1 96 232 778