Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1038338 | 1/26/2023 7:10:32 PM | 1/26/2023 7:10:32 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038327 | 1/26/2023 6:23:02 PM | 1/26/2023 6:23:02 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038322 | 1/26/2023 6:22:17 PM | 1/26/2023 6:22:17 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038313 | 1/26/2023 6:13:58 PM | 1/26/2023 6:13:59 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038307 | 1/26/2023 6:06:59 PM | 1/26/2023 6:06:59 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038302 | 1/26/2023 5:58:52 PM | 1/26/2023 5:58:53 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038301 | 1/26/2023 5:58:09 PM | 1/26/2023 5:58:09 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038300 | 1/26/2023 5:56:56 PM | 1/26/2023 5:56:57 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38690 | 1/26/2023 5:56:26 PM | 2/12/2023 10:28:21 AM | Intern water readings March 2021. | Intern water readings March 2021..consumer did receive credit but is not happy with <div>credit amounts..please investigate.Simbongile 0725616647. </div><div>QRC Response :DATE 12/02/2023</div><div>Interim charge was reversed in full .The period was less than six months there fore six monthspolicy will not apply.</div><div> </div> | 27 | 3 | 30525 | 21 | 17 | 2 | 23 | 1 | 111 | 2/12/2023 10:28:20 AM | 12 | 21 | 12 | ||||||||||||||||||||||||
| 38689 | 1/26/2023 5:56:20 PM | 2/3/2023 5:43:29 AM | water query | consumer had an under ground leak in 2012 and called Leak Finda in they couldn't detect the leak but decided to disconnect the underground supply and install the pipes in the surface and usage came down. Leak Finda will supply her with a plumbers letter that she will email through to us.<div><br></div><div>On the 1st of December 2022 her house was vandalized and all pipes were stolen and she called in Rex Plumbing to fix and replace everything that was damaged at the house. The plumbers letter of Rex Plumbings is attached below.</div> | 30 | 3 | 30524 | 23 | 2 | 1 | 96 | 23 | 23 | ||||||||||||||||||||||||||||
| 1038299 | 1/26/2023 5:54:50 PM | 1/26/2023 5:54:50 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38689 | 1/26/2023 5:48:48 PM | 1/26/2023 5:49:20 PM | water query | consumer had a leak with in her yard and called Leak Finda in but they could locate the leak instead the disconnected the pipe thats going under ground and installed in on the surface. this happened in 2012 as indicated below. the plumbers letter from leak Finda Consumer email through.<div>2012/04/17 3 1169.000 1.00000 127.000 C 2012/05/22 </div><div>2012/03/14 3 1042.000 1.00000 66.000 C 2012/04/21 </div><div>2012/02/20 3 976.000 1.00000 87.000 C 2012/03/21 </div><div>2012/01/18 3 889.000 1.00000 75.000 C 2012/02/22 </div><div>2011/12/12 3 814.000 1.00000 56.000 C 2012/01/24 </div><div>2011/11/14 3 758.000 1.00000 154.000 C 2011/12/22 </div><div>2011/09/15 3 604.000 1.00000 86.000 C 2011/10/22 </div><div>2011/08/12 3 518.000 1.00000 47.000 C 2011/09/22 </div><div>2011/07/27 3 471.000 1.00000 85.000 C 2011/08/23 </div><div>2011/06/21 3 386.000 1.00000 74.000 C 2011/07/26 </div><div>2011/05/25 3 312.000 1.00000 134.000</div><div><br></div><div>On the 1st of December 2022 her house was vandalized and all pipes were stolen she called in Rex plumbing to fix the problem. the plumbers letter is attached. </div><div><br></div><div><br></div> | 30 | 3 | 30524 | 23 | 2 | 1 | 96 | 23 | 23 | ||||||||||||||||||||||||||||
| 1038259 | 1/26/2023 5:26:25 PM | 1/26/2023 5:26:25 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038257 | 1/26/2023 5:24:52 PM | 1/26/2023 5:24:53 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038256 | 1/26/2023 5:21:32 PM | 1/26/2023 5:21:33 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038255 | 1/26/2023 5:19:23 PM | 1/26/2023 5:19:23 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038247 | 1/26/2023 5:02:42 PM | 1/26/2023 5:02:43 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038246 | 1/26/2023 5:02:00 PM | 1/26/2023 5:02:01 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038245 | 1/26/2023 5:01:19 PM | 1/26/2023 5:01:20 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1038233 | 1/26/2023 4:49:27 PM | 1/26/2023 4:49:27 PM | IVR call:? | Received call for ? for account undefined |