Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38706 | 1/28/2023 7:36:26 AM | 1/28/2023 7:39:44 AM | WATER QUERY | DEAR BCMM<div><br></div><div>PLEASE RESPOND TO OUR ACCOUNT QUERIES AS PER THE ATTACHED REMITTANCES.</div><div>RE: ACCOUNT 10212125 (OWNER) AND 10206883 (TENANT) - WATER IS BEING CHARGED TO BOTH ACCOUNTS, ONE DOMESTIC & ONE BULK, BUT THIS IS THE SAME PROPERTY.</div><div>IS THIS CORRECT ?</div><div><br></div><div>PLEASE PROVIDE THE CORRECT CONTACT PERSON & EMAIL ADDRESS TO DISCUSS THIS QUERY.</div><div><br></div><div>Kind Regards,</div><div><br></div><div>Linda Kretzmann</div><div>Bookkeeper & PA</div> | 6 | 3 | 30541 | 18 | 17 | 2 | 23 | 1 | 111 | 18 | 18 | ||||||||||||||||||||||||||
| 1040193 | 1/28/2023 7:25:29 AM | 1/28/2023 7:25:30 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040192 | 1/28/2023 7:25:13 AM | 1/28/2023 7:25:14 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040174 | 1/28/2023 7:16:17 AM | 1/28/2023 7:16:18 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38705 | 1/28/2023 7:11:00 AM | 3/2/2023 1:00:34 PM | LATE TERMINATION | Hi <div><br></div><div>Please urgently assist in finalising the water on account 10043093 LVT Rossouw as the property was registered to N Sidhik account 10422209 on 08 November 2019. There is also a high water billing on the June 2022 account that should be corrected.</div><div><br></div><div>The property has been resold and clearance has been requested.</div><div><br></div><div>Thanks</div><div>Barry</div><div>QRC Response -based on assessment query has been fowarded to Regional department and per assessment there might be possibility of six months policy for the High Water bill.</div> | 30 | 3 | 30540 | 18 | 5 | 2 | 1 | 6 | 122 | 18 | 230 | ||||||||||||||||||||||||||
| 1040129 | 1/28/2023 6:48:55 AM | 1/28/2023 6:48:55 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040125 | 1/28/2023 6:48:01 AM | 1/28/2023 6:48:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040121 | 1/28/2023 6:43:59 AM | 1/28/2023 6:43:59 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040117 | 1/28/2023 6:41:46 AM | 1/28/2023 6:41:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040094 | 1/28/2023 6:26:12 AM | 1/28/2023 6:26:13 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040089 | 1/28/2023 6:22:11 AM | 1/28/2023 6:22:12 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040078 | 1/28/2023 6:16:46 AM | 1/28/2023 6:16:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 30087 | 1/28/2023 6:11:43 AM | 1/28/2023 6:12:34 AM | LATE TERMINATION | Good day<div><br></div><div>Trust you are doing well and surely looking forward to the weekend.</div><div><br></div><div>Please be so kind to assist in advising how we can get the refund. The property was sold and registered to the new owners on 2 November 2022.</div><div><br></div><div>Kind regards</div><div>Nydia Odendaal</div><div>072 756 5806</div> | 6 | 3 | 20958 | 18 | 5 | 2 | 23 | 6 | 122 | 18 | 18 | ||||||||||||||||||||||||||
| 1040038 | 1/28/2023 5:14:02 AM | 1/28/2023 5:14:03 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040036 | 1/28/2023 5:13:16 AM | 1/28/2023 5:13:16 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040030 | 1/28/2023 4:59:44 AM | 1/28/2023 4:59:45 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040024 | 1/28/2023 4:47:04 AM | 1/28/2023 4:47:05 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040021 | 1/28/2023 4:36:48 AM | 1/28/2023 4:36:49 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040018 | 1/28/2023 4:36:09 AM | 1/28/2023 4:36:10 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040015 | 1/28/2023 4:35:40 AM | 1/28/2023 4:35:40 AM | IVR call:? | Received call for ? for account undefined |