Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1040598 | 1/28/2023 1:09:19 PM | 1/28/2023 1:09:20 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38711 | 1/28/2023 12:22:12 PM | 1/28/2023 12:22:15 PM | high water consumption(April 2021) | High water consumption,had a underground leak.(reported April 2021). | 6 | 3 | 30546 | 21 | 17 | 2 | 23 | 1 | 96 | 21 | |||||||||||||||||||||||||||
| 1040553 | 1/28/2023 12:20:17 PM | 1/28/2023 12:20:17 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040552 | 1/28/2023 12:19:08 PM | 1/28/2023 12:19:08 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040551 | 1/28/2023 12:18:41 PM | 1/28/2023 12:18:42 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040549 | 1/28/2023 12:17:51 PM | 1/28/2023 12:17:52 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040548 | 1/28/2023 12:17:19 PM | 1/28/2023 12:17:19 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040543 | 1/28/2023 11:47:46 AM | 1/28/2023 11:47:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040542 | 1/28/2023 11:46:52 AM | 1/28/2023 11:46:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040541 | 1/28/2023 11:45:52 AM | 1/28/2023 11:45:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38710 | 1/28/2023 11:44:25 AM | 1/28/2023 11:44:31 AM | WATER QUERY - APPLY 6 MONTHS POLICY ADJUSTMENT | Good day<div><br></div><div>Please process the 6 months policy on the below account</div><div><br></div><div>The property has been sold and customer requires clearance certificate. </div><div><br></div><div>Kind Regards,</div><div>Mandisi</div> | 6 | 3 | 30545 | 18 | 15 | 2 | 23 | 1 | 101 | 18 | 18 | ||||||||||||||||||||||||||
| 38709 | 1/28/2023 11:39:05 AM | 1/28/2023 11:39:25 AM | WATER QUERY | Hi<div> </div><div>Please urgently check this account as very high water in excess of R 500 000.00 was billed especially from February 2021 to October 2021.</div><div> </div><div>Thanks</div><div>Barry</div> | 6 | 3 | 30544 | 18 | 17 | 4 | 23 | 1 | 111 | 18 | 18 | ||||||||||||||||||||||||||
| 1040533 | 1/28/2023 11:36:58 AM | 1/28/2023 11:36:58 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040525 | 1/28/2023 11:30:03 AM | 1/28/2023 11:30:03 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040520 | 1/28/2023 11:24:21 AM | 1/28/2023 11:24:21 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040519 | 1/28/2023 11:23:23 AM | 1/28/2023 11:23:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040508 | 1/28/2023 11:13:27 AM | 1/28/2023 11:13:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040507 | 1/28/2023 11:12:40 AM | 1/28/2023 11:12:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040486 | 1/28/2023 10:42:31 AM | 1/28/2023 10:42:31 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1040485 | 1/28/2023 10:41:47 AM | 1/28/2023 10:41:48 AM | IVR call:? | Received call for ? for account undefined |