Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1042707 | 1/30/2023 10:38:15 AM | 1/30/2023 10:38:16 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042703 | 1/30/2023 10:37:08 AM | 1/30/2023 10:37:09 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042699 | 1/30/2023 10:36:08 AM | 1/30/2023 10:36:09 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042697 | 1/30/2023 10:35:58 AM | 1/30/2023 10:35:58 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042688 | 1/30/2023 10:31:38 AM | 1/30/2023 10:31:38 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042685 | 1/30/2023 10:30:44 AM | 1/30/2023 10:30:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042683 | 1/30/2023 10:28:35 AM | 1/30/2023 10:28:36 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042678 | 1/30/2023 10:28:11 AM | 1/30/2023 10:28:12 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042675 | 1/30/2023 10:26:54 AM | 1/30/2023 10:26:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38729 | 1/30/2023 10:20:27 AM | 1/30/2023 10:20:31 AM | water query | meter number is SN212069478 last reading was 215 taken 07.11.2022 | 23 | 3 | 30564 | 26 | 4 | 2 | 23 | 1 | 113 | 26 | |||||||||||||||||||||||||||
| 1042636 | 1/30/2023 10:17:37 AM | 1/30/2023 10:17:37 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042633 | 1/30/2023 10:17:00 AM | 1/30/2023 10:17:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38729 | 1/30/2023 10:13:54 AM | 3/12/2023 10:22:57 AM | WATER QUERY | <div>The meter was read incorrect, the correct Water readings is 874 taken 07.10.2022 meter number is B-TRA-6104 </div><div><br></div><div>Interim charges applied and are incorrect, correct reading is: Current 229 (07.12.2022), Previous 215 (07.11.2022). (This part of information is from query ref#95380 which was closed as two queries were opened under the same account number). Kindly attend to this component as well.</div> | 23 | 3 | 30564 | 26 | 17 | 2 | 23 | 1 | 111 | 26 | 214 | ||||||||||||||||||||||||||
| 1042619 | 1/30/2023 10:13:38 AM | 1/30/2023 10:13:39 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042615 | 1/30/2023 10:12:46 AM | 1/30/2023 10:12:46 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38730 | 1/30/2023 10:09:54 AM | 1/30/2023 10:09:57 AM | no water readings .Avarage charged. | No Water charged,average charged. | 6 | 3 | 30565 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 1042595 | 1/30/2023 10:05:14 AM | 1/30/2023 10:05:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042590 | 1/30/2023 10:04:06 AM | 1/30/2023 10:04:07 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1042587 | 1/30/2023 10:03:12 AM | 1/30/2023 10:03:12 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38728 | 1/30/2023 10:02:12 AM | 1/30/2023 10:02:15 AM | TRANSFER OWNERSHIP FROM ACC - 10422968 | Please transfer the Rates charge to new Owners account no - 10440507 | 6 | 3 | 30563 | 146 | 5 | 2 | 23 | 6 | 122 | 887 |