Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1046455 | 2/1/2023 8:37:25 AM | 2/1/2023 8:37:25 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046444 | 2/1/2023 8:33:09 AM | 2/1/2023 8:33:09 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046442 | 2/1/2023 8:32:27 AM | 2/1/2023 8:32:28 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046431 | 2/1/2023 8:29:11 AM | 2/1/2023 8:29:12 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046423 | 2/1/2023 8:26:56 AM | 2/1/2023 8:26:57 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046419 | 2/1/2023 8:25:27 AM | 2/1/2023 8:25:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046414 | 2/1/2023 8:24:33 AM | 2/1/2023 8:24:35 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38749 | 2/1/2023 8:22:24 AM | 4/30/2023 7:27:45 AM | LATE TERMINATION | pREVIOUS OWNER PASSED AWAY AND OWNERSHIP TRANSFERRED TO NEW OWNER.<div>QRC Response :DATE 30/04/2023</div><div>Email sent Billing to adjust old account as per registration date 03/2020</div> | 30 | 3 | 30584 | 16 | 5 | 2 | 23 | 6 | 76 | 16 | 12 | ||||||||||||||||||||||||||
| 1046402 | 2/1/2023 8:20:38 AM | 2/1/2023 8:20:39 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046395 | 2/1/2023 8:19:25 AM | 2/1/2023 8:19:26 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 11901 | 2/1/2023 8:08:42 AM | 3/12/2023 10:27:57 AM | 246 SSQ Jan 2023 | Interim charges applied and are incorrect. The correct reading is: Current (07.12.2022) 821, Previous (07.11.2022) 817. We send the readings to BCM every month.<div><br></div><div>This query is closed as two queries were opened under the same account number. kindly refer to query ref#78854</div> | 27 | 3 | 28597 | 17 | 2 | 23 | 1 | 111 | 3/12/2023 10:27:56 AM | 214 | 273 | 214 | |||||||||||||||||||||||||
| 1046357 | 2/1/2023 8:07:07 AM | 2/1/2023 8:07:08 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046351 | 2/1/2023 8:06:18 AM | 2/1/2023 8:06:19 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046352 | 2/1/2023 8:06:13 AM | 2/1/2023 8:06:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046343 | 2/1/2023 8:05:21 AM | 2/1/2023 8:05:22 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046333 | 2/1/2023 8:03:39 AM | 2/1/2023 8:03:40 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046319 | 2/1/2023 7:59:00 AM | 2/1/2023 7:59:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046315 | 2/1/2023 7:57:37 AM | 2/1/2023 7:57:38 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38748 | 2/1/2023 7:55:00 AM | 2/1/2023 7:55:03 AM | no water charge | consumer has no water charge on account since September 2022 | 6 | 3 | 30583 | 27 | 4 | 2 | 23 | 1 | 113 | 27 | |||||||||||||||||||||||||||
| 1046305 | 2/1/2023 7:54:40 AM | 2/1/2023 7:54:42 AM | IVR call:? | Received call for ? for account undefined |