Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1046819 | 2/1/2023 10:26:48 AM | 2/1/2023 10:26:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046808 | 2/1/2023 10:24:28 AM | 2/1/2023 10:24:29 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046804 | 2/1/2023 10:22:09 AM | 2/1/2023 10:22:10 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046800 | 2/1/2023 10:20:54 AM | 2/1/2023 10:20:55 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046794 | 2/1/2023 10:20:08 AM | 2/1/2023 10:20:09 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38756 | 2/1/2023 10:18:20 AM | 2/1/2023 10:18:23 AM | incorrect water billing Jan 2023. | Incorrect water billing Jan 2023,consumer had a pipe burst which bcm fixed,ref no 812451. | 6 | 3 | 30591 | 21 | 17 | 2 | 23 | 1 | 96 | 21 | |||||||||||||||||||||||||||
| 1046789 | 2/1/2023 10:18:08 AM | 2/1/2023 10:18:08 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046783 | 2/1/2023 10:15:28 AM | 2/1/2023 10:15:29 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 37533 | 2/1/2023 10:12:50 AM | 3/12/2023 12:20:36 PM | Charged Fire Levies Twice | Charged fire levies for both vacant land and property. It cant be vacant if there is a property on the plot.<div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#83486</div> | 27 | 3 | 29928 | 5 | 2 | 23 | 3 | 105 | 3/12/2023 12:20:36 PM | 214 | 2973 | 214 | |||||||||||||||||||||||||
| 1046767 | 2/1/2023 10:07:13 AM | 2/1/2023 10:07:14 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046761 | 2/1/2023 10:04:43 AM | 2/1/2023 10:04:43 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046757 | 2/1/2023 10:03:31 AM | 2/1/2023 10:03:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046752 | 2/1/2023 10:02:45 AM | 2/1/2023 10:02:46 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38755 | 2/1/2023 9:57:59 AM | 2/1/2023 9:58:03 AM | Incorrect billing on water January 2023 account. | Incorrect billing on water for Jan 2023. | 6 | 3 | 30590 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 38754 | 2/1/2023 9:57:52 AM | 2/1/2023 9:57:55 AM | Water Query | For the unread period please apply 6 months policy | 6 | 3 | 30589 | 9 | 15 | 3 | 23 | 1 | 101 | 9 | |||||||||||||||||||||||||||
| 1046736 | 2/1/2023 9:57:25 AM | 2/1/2023 9:57:26 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046730 | 2/1/2023 9:56:33 AM | 2/1/2023 9:56:33 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046725 | 2/1/2023 9:55:59 AM | 2/1/2023 9:56:00 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046723 | 2/1/2023 9:54:54 AM | 2/1/2023 9:54:55 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1046721 | 2/1/2023 9:53:52 AM | 2/1/2023 9:53:52 AM | IVR call:? | Received call for ? for account undefined |